Operations and Process Management

Topic: Operations and Process Management

Order Description
Format This is an individual assignment. The word range is 1,000 – 1,250 words, and the assignment must be submitted as a ‘Word’ document to ‘Turnitin’.

Instruction This assignment requires you to compare and contrast TWO types of organisation (ONE from the manufacturing sector, and ONE from the service-sector), selected from the table below. You must select the manufacturer whose code corresponds to the last-but-one digit of your student number, and you must select the service-sector organisation whose code corresponds to the last digit of your student number.

Type of Service-Sector Organisation
0. Hotel 1. Restaurant 2. Hospital 3. Bank 4. Supermarket 5. School/College 6. Leisure Centre 7. Local Council 8. Police Force 9. Airport
Type of Manufacturer 0. Frozen Food 00 01 02 03 04 05 06 07 08 09
1. Cars/Other Vehicles 10 11 12 13 14 15 16 17 18 19
2. Furniture 20 21 22 23 24 25 26 27 28 29
3. Clothing 30 31 32 33 34 35 36 37 38 39
4. Household Electricals 40 41 42 43 44 45 46 47 48 49
5. Musical Instruments 50 51 52 53 54 55 56 57 58 59
6. Aircraft 60 61 62 63 64 65 66 67 68 69
7. PCs/Laptops/Tablets 70 71 72 73 74 75 76 77 78 79
8. Houses/Construction 80 81 82 83 84 85 86 87 88 89
9. Sports Equipment 90 91 92 93 94 95 96 97 98 99

Example: A student whose student number ends in the digits ‘23’ would need to find
‘23’ in the table above, and would see they have to select ‘Furniture’ (as
their manufacturer) and ‘Bank’ (as their service-sector organisation).

The Task You are required to write a report, based on your understanding of some of the academic literature on the subject, on how you envisage that ‘Lean’ principles could be applied in your two selected organisations. Specifically, you are required to:

a) Identify and explain the different types of waste you might expect to find in the core Operations activities of each of your selected organisations. You should provide some evidence, or a sound rationale for the types of waste identified.
(20% of marks)

b) Explain how the application of ‘Lean’ principles could help your selected organisations reduce or eliminate waste in their core value-adding processes. You should address each organisation separately, at this stage.
(50% of marks)

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