Network and communication.

ScenarioThe Metropolitan :- HotelThe Metropolitan Hotel has recently had a change of management due to a recent sale of its national collection of hotels spannin” rel=”nofollow”>ing a number of UK cities. The Metropolitan chain” rel=”nofollow”>in of Hotels across the United Kin” rel=”nofollow”>ingdom are well known for their affordability and have been very successful in” rel=”nofollow”>in light of the well-known in” rel=”nofollow”>international hoteliers provin” rel=”nofollow”>ing to be a stronger competitor in” rel=”nofollow”>in the local market share.
Due to the new acquisition, the owners (the TATA Group of Industries based in” rel=”nofollow”>in Mumbai, India) and the management board of the Metropolitan Hotel chain” rel=”nofollow”>in in” rel=”nofollow”>in the UK wish to improve upon their already well respected level of service and accommodation by improvin” rel=”nofollow”>ing their offerin” rel=”nofollow”>ing to the local, national communities and also look to attract in” rel=”nofollow”>international in” rel=”nofollow”>interest from tourists and potential busin” rel=”nofollow”>iness clientele alike.
Currently, the service offered by the Metropolitan Hotel chain” rel=”nofollow”>in has been very personal and face to face with all its guests. Although, this is a well-liked characteristic routin” rel=”nofollow”>inely commented and praised by its numerous guests stayin” rel=”nofollow”>ing at the hotel, its new management team feel it’s also important to embrace the technological advances that the hotel and hospitality in” rel=”nofollow”>industry has available to it.
In light of this desire to improve accessibility of services; expand market share; have a greater onlin” rel=”nofollow”>ine presence; allow for onlin” rel=”nofollow”>ine reservations to be made; give staff and the management greater access to hotel in” rel=”nofollow”>information systems both in” rel=”nofollow”>internally and securely from remote off-site locations; in” rel=”nofollow”>introduce technological advances to their corporate conference facilities givin” rel=”nofollow”>ing delegates and busin” rel=”nofollow”>iness clients an opportunity to make use of their own laptops, mobile platforms and use them seamlessly with the technology available to them, such as wireless prin” rel=”nofollow”>inters, tablet devices and projectors at the hotel it has been identified that the current systems and networks will need reviewin” rel=”nofollow”>ing and updatin” rel=”nofollow”>ing to accommodate this new vision of the future for the hotel.
Also, on the agenda for improvements is to in” rel=”nofollow”>introduce in” rel=”nofollow”>integrated in” rel=”nofollow”>in-room services to allow guests to have access to Hotel Guides (e.g. details of hotel facilities, emergency in” rel=”nofollow”>information, menu’s for din” rel=”nofollow”>inin” rel=”nofollow”>ing, in” rel=”nofollow”>information about local transportation, local events and nightlife). For busin” rel=”nofollow”>iness clients stayin” rel=”nofollow”>ing at the hotel it is desired they will have access to Microsoft Office based productivity software and secure access to their corporate email to ensure they are not restricted by their accommodation. For guests not on busin” rel=”nofollow”>iness, it is desired that the in” rel=”nofollow”>in-room services available to them should also meet with their needs and expectations. The envisaged in” rel=”nofollow”>in-room services to meet their needs have been identified to in” rel=”nofollow”>include a TV Service, access to music, ability to social network and have access to the hotel’s selection of onlin” rel=”nofollow”>ine games. Obviously, the customary automated in” rel=”nofollow”>in-room services will also be available to in” rel=”nofollow”>include a wakeup call service, the ability to schedule room service, make payments from the comfort of the guests’ hotel room with the aid of an in” rel=”nofollow”>integrated payment system, concierge services, along with a VolP telephone service.
The fin” rel=”nofollow”>inal requirement of the management and the new owners of the Metropolitan Hotel chain” rel=”nofollow”>in is to lin” rel=”nofollow”>ink all city-wide Metropolitan Hotel in” rel=”nofollow”>information systems together so that they can in” rel=”nofollow”>integrate the details from all their in” rel=”nofollow”>inner city hotels to manage their bookin” rel=”nofollow”>ings, reservations allowin” rel=”nofollow”>ing hotel staff to make bookin” rel=”nofollow”>ings, reservations and transfer guests to other alternative Metropolitan Hotel sites within” rel=”nofollow”>in the city, and manag offered to all their nileSiS more effectively

In order to accommodate the above improvements it has been identified that the IT Networks and Communications of the Metropolitan Hotel will need to be explored in” rel=”nofollow”>in depth and adapted to allow for greater functionality and access to in” rel=”nofollow”>information systems services to flourish in” rel=”nofollow”>in this demandin” rel=”nofollow”>ing in” rel=”nofollow”>industry of hospitality.

Evaluate the Usage and Effectiveness of Networks

a) Usin” rel=”nofollow”>ing the Metropolitan Hotel scenario, describe and evaluate the potential usage of the 5 different types of networks that the management and the owners can in” rel=”nofollow”>introduce within” rel=”nofollow”>in the Metropolitan Hotel IT network structure to accommodate their vision of the future in” rel=”nofollow”>in relation to their proposals for enhancements to their organisation. (a) PAN (b) LAN (c) WAN (d) MAN (e) VPN

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