Operations Management

Production levels at the North Yorkshire potash min” rel=”nofollow”>ine need to be stepped up as a result of a successful tender bid that will require a batched delivery schedule to meet the requirements of a seasonal busin” rel=”nofollow”>iness. The Operations Director has expressed a number of concerns about quality standards and has made a decision to acquire ISO Quality Management accreditation which will in” rel=”nofollow”>increase the attractiveness of the busin” rel=”nofollow”>iness to potential customers and suppliers.In order to achieve this is evident that the current systems require an overhaul, which will also support the effective servicin” rel=”nofollow”>ing of the new tender to a consistently high standard.
As a work-placement student, the Operations Manager asks you to complete a project which requires you to in” rel=”nofollow”>investigate a range of operational processes, evaluate current practice and makes recommendations to support improvements to operational practice in” rel=”nofollow”>in a number of areas. The operations manager provides you with the followin” rel=”nofollow”>ing brief:
1. Provide an evaluation of process types, referrin” rel=”nofollow”>ing to the volume-variety effect
2. Appraise the types of activities that contribute to effective plannin” rel=”nofollow”>ing and control as a support to enable the supply of products and the demands of customers on the operations with a clear approach to capacity and in” rel=”nofollow”>inventory management, usin” rel=”nofollow”>ing the followin” rel=”nofollow”>ing detail:
The planned 23-mile tunnel to the Teeside coast has been completed and the total journey now comprises 25-miles from the loadin” rel=”nofollow”>ing site to the docks. Each contain” rel=”nofollow”>iner journey takes 30 min” rel=”nofollow”>inutes with a further 15-min” rel=”nofollow”>inutes loadin” rel=”nofollow”>ing and unloadin” rel=”nofollow”>ing time at each end (30 min” rel=”nofollow”>inutes in” rel=”nofollow”>in total). The tunnel is operational for 12-hours each day and contain” rel=”nofollow”>iners travel through the tunnel in” rel=”nofollow”>in batches of 100, the transport mechanism then returns to the min” rel=”nofollow”>ine, takin” rel=”nofollow”>ing 30 min” rel=”nofollow”>inutes. Each contain” rel=”nofollow”>iner has a capacity of 10 tonnes. However, the documentation completed by the loadin” rel=”nofollow”>ing and dispatch department in” rel=”nofollow”>indicates that the average fill per contain” rel=”nofollow”>iners is only 80%.
This is due to a periodic shortage of stabiliser as there is no clear orderin” rel=”nofollow”>ing sequence. Your in” rel=”nofollow”>investigation suggests that 5000 tonnes of stabiliser is required each year and the cost of placin” rel=”nofollow”>ing an order is ¬£50 each time and the annual cost of holdin” rel=”nofollow”>ing in” rel=”nofollow”>inventory is 20% of the purchase cost which is ¬£120 per tonne. Recommend the amount of stabiliser that should be ordered, usin” rel=”nofollow”>ing Economic Order Quantity as a basis.
EOQ = The square root of this calculation: (2 x Co x D) divided by Ch

3. The board of directors have taken a decision to seek quality management accreditation. Analysis the benefits of usin” rel=”nofollow”>ing TQM as a foundation for implementin” rel=”nofollow”>ing an efficient operations management policy throughout the organization.
4. Supportin” rel=”nofollow”>ing academic theory, usin” rel=”nofollow”>ing correct and complete Harvard referencin” rel=”nofollow”>ing protocols.
5. Professional, busin” rel=”nofollow”>iness standard presentation usin” rel=”nofollow”>ing in” rel=”nofollow”>international busin” rel=”nofollow”>iness English. Clear structure with

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