If technology is constantly evolving, will law enforcement and judicial legislation always be “one step behind” the criminal? Are there any crimes that do not leave behind digital evidence?
E-supply Chain Management Strategy: One of the most important factors in the e-commerce is the supply chain management. It helps in the coordination of activities starting from the procurement of raw materials to delivery of finished product to the final consumer. It should be such that overall efficiency can be achieved in the entire business performance of the organization. In case of e-commerce, the expectation of the customers is usually higher with respect to speed of delivery of products and services. As the retail fashion chain store, River Island is planning to use information technology for e-commerce; the importance of supply chain management has further increased. As such, it becomes essential for the organization to integrate its e-commerce with the supply chain management system (Gunasekaran and Ngai 2004). However, as the River Island occupies around 300 high street stores, with most of these situated in the United Kingdom, the decision of the company to integrate its operation with the information technology would impose various issues for successfully performing its various functions, especially the supply chain management. As such, the company could decide for outsourcing its supply chain function in order to achieve efficiency. This strategy will help the retail store in effectively fulfilling the expectation of its customer in a most effective manner (Wagner, Fillis and Johansson 2003). Integration with the Existing System: As the existing website of the company is basic and does not support the e-commerce transactions, the priorities conce ing the implementation of e-commerce transaction with the existing system is quite high. This is because, the existing system does not require too much of modification for the purpose of enabling the e-commerce transactions. As such the cost that the company needs to incur is also quite low. Thus all the aspects are quite favorable for the company to implement and integrate with the existing system. Protection of Business Security of business has been considered to be one of the major threats from e-commerce. The protection of the domain name, the name of the company, trade marks and intellectual property has been the primary issue in e-commerce transactions. In order to protect the domain name against the unauthorized use, the Inte et Corporation for Assigned Names and Numbers have issued two documents named as “Dispute Resolution Policy” and “Rules for Uniform Domain Name Disputes Resolution Policy”. Further, the intellectual property that represents the skills and knowledge of the employees of the organization is also in danger from the e-commerce transaction (INTERNET LAW – How Can I protect My Company’s Domain Name? 2008). Risk from E-business and measures to control: Although e-commerce has lots of advantages in terms of wide access to market and easy reach to customers, there are certain disadvantages as well with such business process. The e-commerce transaction would result into lots of risks to the organization. As the performance of the transaction in the e-commerce depends upon the information technology, the technology failure would become a major risk for the businesses to handle. Further, the increasing activities from the computer hacker are a major threat to the security related aspects of the business. In addition to this, credit cards and payment fraud, mistakes on the part of the employees by way of accidental deletion of some of the important data, risks from viruses, Trojans etc are the other major risk of e-commerce system. The risks in the e-commerce transaction can be controlled by having an effective management system in operation. The activities that would result into security threats can be controlled by having certain policies in place. By having effective policies, it would be quite clear to the employees as to what is expected of them. This will help in reducing the mistakes from them. Certain standards should also need to be followed regarding the procurement of PC’s and also the firewalls should be properly installed in to protect from the hackers and viruses. Technical controls, standards, policies and procedures can be developed and reviewed in a fully functional information security management system (Managing risk in e-commerce 2010). Future Development in E-Business Mobile technology and impact of XTML on E-business: There are ample of scope for the future development in the E-business. The advent of mobile technology has a potential impact on the mobile commerce. It becomes possible for the users to make purchase and also to make payment with their mobile phones, provided it is supported by inte et. In simple words, m-commerce enables the users to exchange data, products and services via the mobile phones (Mariga 2003). The impact of XTML language is also huge in e-business as it allows the service providers to be first in the market with respect to their service. Thus it enhances the speed of the transaction which allows the service provider to effectively respond to the market requirements (Grigonis 2000). Impact of supply chain integration and e-business on inteational competencies: The integration of supply chain using the inteet is quite effective for the businesses to address the need of the customers in a most effective manner. It enhances the speed of information between the members of the supply chain which ultimately results into the speediness in the transfer of physical articles between them. The inte ational competency of the business organization also improves because of e-commerce, as it enables them to have an access to the inteational customers. Thus they get a chance to serve the needs of inteational customer which results into the increased sales and ultimately the profit (Inteationalization of E-Commerce). Conclusion and Recommendation A brief discussion on the implementation of E-commerce at River Island provides a brief idea about the various opportunities and the issues available to the organization. The opportunities are in terms of wide access to the market that allows the company to serve even the inte ational customers, but at the same time there are certain threats from the e-commerce to the organization. These threats are in terms of technological failure, risk from hackers etc. However, these risks can be controllable by having certain policies and standards in operation. Overall, the integration of the company’s business with the information technology is quite effective for the company to achieve high growth. It has been highly recommended to the River Island to implement such information technology as it will enable the organization to achieve high growth in terms of increased customer database. Further, the company has basic website, although it does not support the e-commerce transaction, but the company need not have to incur huge costs for enabling the e-commerce transaction facility into its existing processes. As such, it would be a profitable deal for the company to integrate its business process with the information technology.>