DELIVERING PERFORMANCE EXCELLENCE

 

You are currently working for a management consulting company and have been asked to prepare a performance report covering real organisational issues, for real organisations. The report will address a number of separate deliverables spread across the three sections of the HR 5120 module:
 Operational Performance
 Human Performance
 Financial Performance
The organisations you focus on can be any organisations that you are familiar with (through work, media attention, or otherwise).
Only one organisation should be analysed in each individual section but students are totally permitted to analyse the same organisation in all three sections if they so wish. Alternatively, students can use different organisations for different sections, the choice is completely free.
THE REQUIREMENTS, GROUPED BY SECTION:
PART 1 REQUIREMENTS – OPERATIONAL PERFORMANCE

1. For the chosen organisation identify TWO (2) possible process performance improvement opportunities.

2. Discuss the current situation with these TWO (2) process improvement opportunities.

3. Discuss a possible solution for each of the TWO (2) using best practice/benchmarking information to support your analysis.
Lecturer guidance: You should refer to relevant lecturing material and cases to support your answer along with other suitable cases from DCU’s databases such as Emerald.

PART 2 REQUIREMENTS – HUMAN PERFORMANCE
Critically analyse a people performance problem that exists in your chosen organisation. This might be related to issues such as productivity, motivation, performance management, reward management, or employee engagement. You should consider the problem within the context of the human resource management system that exists within your chosen organisation and the topics discussed in class. In your report, you should include the following:
1. Problem – a brief description of the problem and its potential importance for your organisation and its employees (i.e., why we should care about this problem);

2. Evaluation – an evaluation of the current situation in terms of academic literature and concepts you have covered in class;

3. Recommendations – provide recommendations for how this issue could be addressed or resolved, noting the practical implications, risks and strategies to mitigate the risks. These recommendations should be clearly justified.
Lecturer guidance: It is expected that you will provide an analysis rather than a simple description of the topic chosen. The assignment should provide evidence that you have read widely on the topic and should draw on relevant academic journal articles in all sections.
PART 2 REQUIREMENTS – FINANCIAL PERFORMANCE

1. Calculate and present what you determine to be the key financial ratios that a typical stakeholder would consider when making a financial assessment of the organisation.

2. Using the ratios calculated discuss the financial performance of the organisation.

3. Outline some of the limitations of your analysis including what types of additional information would have enhanced your analysis.
Lecturer Guidance: A detailed discussion of a small number of key ratios is better than presenting lots of ratios accompanied by brief, fragmented analysis. Formula definitions, numbers, and assumptions should be presented for every ratio calculated. Your assessment of performance can either be year-on-year e.g. 2017 versus 2016 or can be against a similar organisation in the same industry or operating environment.
REGULATIONS
 This assessment accounts for 100% of your overall module result. Below is a summary breakdown of the marks allocation for the assignment:
Part 1
1. 5%
2. 10%
3. 15%
Total for Part 1: 30%
Part 2
1. 8%
2. 15%
3. 7%
Total for Part 2: 30%
Part 3
1. 3%
2. 18%
3. 9%
Total for Part 3: 30%
Bibliography & Overall Formatting and Presentation 5%
Executive Summary 5%
Total: 100%

 The final report is due by 4pm Friday, May 11th. The penalties for late submissions are as follows:

o Received by 4pm Monday May 14th – submission will be marked out of 85% instead of 100%.
o Received by 4pm Friday May 18th – submission will be marked out of 70% instead of 100%.
o Not Received by 4pm Friday May 18th – Submission will not be accepted

 The cover of each report should contain the following:

1. Module code
2. Module name
3. Student name
4. Lecturers’ names
5. Submission date
6. Final word count

 The word count limit for this report is 2,100 words. The word count does not include the bibliography, references or the executive summary (see below).

 The formatting and presentation marks refer to the way the report is presented: spelling and grammar, appropriate use of tables and graphics in presenting data, reasonable continuity between sections.

 A bibliography should be included at the end of your report.

 Under no circumstances should you consider using references from websites such as Investopedia or similar low quality sources.

 An executive summary (200 words maximum) should appear at the beginning of the report that provides a very brief overview of the organisation under consideration and the main findings from your work.

 All assignments should be uploaded electronically on Loop using the dedicated assignment uploading facility – no paper copies to be submitted.

 Please ensure that all submissions are entirely your own work. You are also asked to review DCU’s Policy on plagiarism which is freely available on the DCU website.

 Please note that all assignment marks are provisional until the external examiner has performed their review before the summer examination boards.

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