Leadership and Public Health Nursing
Provide an example from your own experience of a conflict situation.
Describe the source(s)/reasons for the conflict.
Who was involved and what communication styles were used?
How did the conflict impact persons directly or indirectly involved?
What strategies were used to try to resolve the conflict? Were they effective?
What outcomes were achieved?
Explain one or more ways nurses can become involved in setting and auditing patient care standards or participating in other quality control/improvement activities within their organization.