Case Study 4: “Diego Curtiz at Highland State University”


APA Style research paper on Case Study 4: “Diego Curtiz at Highland State University” from book organizational change an action-oriented toolkit 3rd e.

MGMT 5307 – MBA – SSI 2018 – Paper Guideline – Research Paper One – Case Study 4: “Diego Curtiz at Highland State University” – Cawsey et al., pp. 444-447. Worth 30% of total grade, via the “Assignments” link no later than. the link will no longer be operational. Due to school accreditation rules, paper cannot be accepted via email.

Plan of Action:

A. For this case, you are required to analyze the progress of the new student advising system that will drive changes in the process of advising and the role of advisors at Highland State University and help Diego Curtiz deal with the challenges that threaten the successful change implementation.
To accomplish this objective, you must use the following tools:

1. Stage Theory of Change: Lewin. This model is discussed in the textbook Chapter 2, pages 44-47. The PPT for Chapter 2 presents video segments discussing Lewin’s Stage Theory of Change: Unfreeze  Change  Refreeze

2. Force Field Analysis. This model, also developed by Kurt Lewin, is discussed in the textbook Chapter 6, pages 196-199 and will help Diego Curtiz identify the forces for and against change in the new student advising system and how to deal with them. The PPTs for Chapters 2 and 6 present links to video segments discussing the Force Field analysis.

3. Stakeholder Analysis. This model is discussed in the textbook Chapter 6, pages 199-205

These tools and other topics discussed in the paper should be listed in the Table of Content with the corresponding page numbers (see sample “Table of Content” in the “Course Documents” link).

B. The following questions should be addressed in the paper using information from the text, the case, and research in peer-reviewed journals and other sources:

1. What is your assessment of the situation? What are the issues?

2. What has Diego Curtiz done well in managing the SSA project?

3. What could Curtiz have done better in managing the SSA project?

4. How should Curtiz proceed with the SSA implementation to increase the odds of being successful? (Use Lewin’s Stage Theory of Change – textbook pages 44-47 to address question 4)

5. What should Curtiz do regarding Ken Cullen now that his boss, Lisa Tainer, told him: “You have got to get Ken on board. If he continues to challenge the team at every turn, he could blow-up the SSA project.” In fact, Tainer’s boss, Chad Simon, received an anonymous note addressing the same concern (see case page 446-447, under “The Project Team at Work”).

6. Considering that after meeting with his boss, Curtiz began wondering whether the SSA project was going as well as he taught it was and also that he may have misjudged Ken Cullen’s behavior, could he also have overlooked other stakeholders who, like Cullen, may not be supportive of the implementation of the new student advising system in its proposed format? What can Curtiz still do to determine which stakeholders are on his side and which ones are not? (Use the Lewin’s Force Field Analysis – textbook pp 196-199 and the Stakeholder Analysis, pp. 199-205 to address question 6).

As far as information in the case reveals, Curtiz was making sure that all relevant stakeholder groups participated in the planning process. Given the purpose of the SSA system, it was important to involve those who would use the system directly to support their work as well as those who would come to rely on the system for decision-making. The former includes faculty and student advisors, while the latter group includes administrators and deans (see Exhibit 1 – p. 448).

Some of the other stakeholders are:
• Megan Jacobs
• Ken Cullen
• Stefan Flahive
• Lisa Tainer (Curtiz’s boss)
• Chad Simon (Tainer’s boss)
• SSA’s vendor (external stakeholder)
C. Required Format

APA STYLE including:

1. Cover Page with running head, title, etc.

2. Table of Content with page number for the various topics and headings in the paper (see sample posted in the “Course Documents” link of the Blackboard).

3. Abstract Page (see sample posted in the “Course Documents” link of the Blackboard). Maximum 150 words.

4. Citations within the text (body of the paper): FIVE from research in academic or peer-reviewed journals, and as many as you wish from other sources. Please notice that every source referenced in the text MUST be listed on the References page (s) and vice-versa. Bring variety to your work by not quoting from the same author more than three or four times per paper. For a research paper, as a rule of thumb, present at least one reference per page.

5. Reference page(s), in alphabetical order, at the end of the paper, including all the quotations referred to in the text (body of the paper). Every reference in the text MUST be listed in the Bibliography or References page(s) and vice-versa. The initial wording of the citations in the text must be the same as in the references page, and vice-versa. This will facilitate the job of the reader in locating the sources.

6. For direct quotes from the electronic material, without pagination, see “Direct Quotation of Online Material without Pagination.” For direct quotes with 40 or more words, see “Direct Quotations with 40 Words or More.” Both files are available in the “Course Documents” link.
7. In the References Page, for every entry from your research in academic or peer-reviewed journals please use the following annotation at the end of the quotation: [ACADEMIC JOURNAL]. See example below:

Jalbert, T., & Landry, S. P. (2003). Which Performance Measurement is Best for Your Company? Management Accounting Quarterly, 4(3), 32-41. [ACADEMIC JOURNAL]
8. The paper should have no less than 12 double space content pages EXCLUDING: Cover Page, Table of Content, and References Page (s). Do not exceed 14 content pages and do not exceed 17 total pages.

9. Each page MUST be numbered at the right upper hand side corner.

10. Conclusion page summarizing your analysis and making recommendations for improvement (optional).

The following is an official link of the American Psychological Association (APA) and should help you navigate the intricacies of APA formatting such as “running head,” margins, headings, etc.

The YouTube links below addressing: APA Format: “Title Page, Running Head, Section Headings” and “APA Style References Page” should help you organize your work and improve the readability of your research papers. Please make sure to follow these instructions.

Note: The instructions in this guideline are very detailed and are meant to cover every part of the assignment; they represent what your instructor expects to see in your work. Your paper will be evaluated by its content and by how well you follow these instructions.

Last but not least, please avoid plagiarism; it will damage your reputation in the program and will hurt your grade (See Academic Integrity – syllabus page 2). We have had such problems in past semesters and they were very embarrassing.

Notice that twelve is the minimum number of pages accepted.

If you have any question, email, call or come to my office ASAP.

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