a. Assessing case material, identifying the problem(s) for work, and formulating goals for the change effort.
b.Discussing intervention procedures, strategies, and techniques that would be used and why giving examples of how change might be produced.
c.Describing worker activities that should occur during each phase of the planned change process.
d.Evaluating anticipated outcomes of the change effort.
e.Describing ethical issues associated with the change effort. f.ldentifying appropriate referrals that could be made during phases of the helping process.