Bias vs. Advantage International

After reviewing Case Study 9-2: Bias vs. Advantage International, answer the following questions:
In Bias, did the agent fulfill all of his ethical obligations to his client? If not, what else could have been done? Did the agent violate his duty of loyalty to Bias by negotiating on behalf of several clients at one time? The agent told Bias and his parents that he was able to obtain a life insurance policy but actually failed to do so. Even though a court would later rule the agent’s failure to obtain the policy was irrelevant because Bias would not have passed a life insurance physical, should the agent be held accountable because he lied to his client? link for the case.

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