ABC Seafood Restaurant Pte Ltd is preparing for ISO9001: 2015 certification. You have been appointed by the CEO to spearhead the documentation.
a) List any 5 areas where documented information must be maintained in order to meet the ISO9001:2015 requirements. State the clause and the subject matter of the possible documented information. (5 Marks)
b) For each documented information listed in (a), state the corresponding documented information that you need to retain in order to demonstrate fulfillment of that requirements. (5 Marks)
c) Describe five benefits of providing documentation. (5 Marks)
d) State and explain five characteristics to ensure that changes to the document information in an organization are controlled to prevent unauthorized changes and to meet the ISO 9001:2015 clause 7.5 requirements? (5 Marks)