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Business Ethics

act pattern:

You are the CEO of Flower Power, Inc., a fast growing chain of 100 florist shops based in the Southeastern United States. The company opened for business 5 years ago with just 20 employees and now has over 1500 employees.
The company is now in the process of installing a new computer network, which will, for the first time, link all of the company’s offices and locations. The company’s Chief Information Officer has approached you with a proposal to include a number of electronic surveillance features in the new network.

The proposed features include:

• The ability of all MIS staff to view any employee emails at any time
• The ability of all MIS staff to monitor what internet sites employees are viewing at any time
• The ability of all MIS staff to “shadow” PCs of any employees, at any time, without the consent of those employees (“shadowing” allows a person, such as the MIS staff person, to monitor all a user’s activity on your PC from a remote location without the user’s knowledge)
• If a PC or laptop is issued for an employee’s use away from the office for work use, all email and activities on that PC or laptop can be monitored as well
• Cameras will be installed on PCs of every employee, allowing all MIS staff to monitor activities of every employee in their workspaces at any time
Your approval is needed to install this network and these features.

  1. Two parts to this question:
    a) Define the term “dilemma” and
    b) Identify the ethical dilemma facing management.
  2. Two parts to this question:
    a) Who are the stakeholders (not limited to shareholders)?
    b) Evaluate the stakeholders and how the various stakeholders would be affected by the dilemma indicated in question #1

Sample Solution

Walking down any busy street or taking public transportation, you are going to encounter a multitude of people wearing headphones. Music is a form of art and has been around for humans since the early times. The key elements to music include but are not limited to pitch, tempo, rhythm, and dynamics. Music has immense worth in today’s society and many can agree it is significant in their lives. It drastically has changed due to the digital revolution. The most common way to listen to music is by streaming it through technology. In our cars, computers, radio or phones, listening has become more intimate. The modern-day world is a noisy place. Most plug their ears with headphones to tune everything around them out. When listening to a rhythm our minds and bodies begin to sync with it. A very fast, upbeat tempo induces excitement while slow paced and melodic can be relaxing and tranquil. Music also has the ability to trigger a range of emotions spanning from anger to empowerment and optimism. In addition to emotions, music has the capability to help individuals focus before they perform a diverse task. Research has shown how tuning into a selected song can drastically change one’s mood and in turn, their performance. There is a positive correlation between mood and performance. In many ways, music engages the brain, by capturing one’s emotion and memory. It is reported music affecting the brain is also a physical experience, due to the release of the hormone oxytocin (Keeler & Roth, 2015). It can help change the state of mind. Although it doesn’t make it easier, it can make the performance more enjoyable. Problem Statement According to “Music and Memory: Effects of listening to music while studying in college” listening to music while studying is common behavior for college students. This study explores how different music block the outside world creating a better learning environment. The researchers investigated the ability to learn a language and how fast they are able to learn it in an environment of music or silence. The subjects who studied a foreign language with music had a better retention rate than those who studied without. A study conducted by Hallman, Price, and Katsarou, (2002) tested the effects of calming and relaxing music on children cognitive skill. They found a better performance on task with music than without. Counterarguments believe that music can erode your cognitive intelligence. in another study, students were given a choice to listen to music or not. Majority of the students chose to do without it because they believe it would hinder their ability to study (Dolegui, 2013). Listening to music may make someone feel better but may not help them learn something new. It can conflict with the material they are trying to learn. The most common way to listen to music is through headphones. Some arguments state that headphones are making people antisocial. Many people plug their ears to create a bubble and maximize concentration.
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