Decision Making

 

Madrid FC own land in the metropolitan area of Madrid. They would like to build a sports complex which would include state-of the art training facilities for elite athletes. Your consultancy office with the help of architects and sports consultant have drawn up three different projects) (i) 10 hectare site with small capacity for athletes (ii) 20 Ha site and moderate level of capacity; (iii) a high-level complex at 30 Ha.
The success of the project depends upon several factors. Madrid FC want to build make the largest profit. There is uncertainty concerning the demand for the three projects. The decision is to select the optimum project depends on following three decision alternatives:
Decision 1: a small sports complex at 10 Ha
Decision 2: a medium complex at 20 Ha
Decision 3: a large complex at 30 Ha

Some other information investigated:
Decision 1 would be in the centre of town where property and land are expensive but would have some kudos as it is close to the football ground.
Decision 2 is close to the centre but transport would be needed to get to it.
Decision 3 is out of town with lots of opportunity for expansion.

A study was conducted to get some prior knowledge for the probability of each alternative occurring at 2 different demand level. The two directions investigated were high demand and low demand and based on various financial metrics and a probability assigned to these variables (see table 1 below).
Thus, management must first select a decision alternative (complex size), then other states of nature will be investigated e.g. (demand for the sports facility).
Given the three decision alternatives and the two states of nature, which sports complex should Madrid FC advance?
To answer this question, Madrid FC will need to know the consequence associated with each decision alternative and each state of nature.

Table 1: Payoff for Madrid FC Sports Complex (payoff in Euros million)

Low Demand High Demand
Size Decision S1 (p=0.4) S2 (p=0.6)
Small D1 3000 3200
Medium D2 2500 2800
Large D3 2000 2100

Table 2: A survey was completed with 100 people that showed strong interest in signing up to train at the complex. A contingency table of the data is shown below
Trains more than 3 times a week Trains less than 3 times a month TOTAL
Football fan 20 40 60
Non-football fan 20 20 40
TOTAL 40 60 100

Questions:
1) Based on the information in the case, what are Madrid FCs key drivers and objectives in this decision- making process?
2) Are there any other objectives that you think they should consider?
3) Identify the basic elements governing Madrid FCs decision-making (values, decisions, uncertain events, consequences, etc) ?
4) Develop a decision tree for this decision-making process.
5) What roles do decision trees and influence diagrams play in helping to understand and communicate the structure of your decisions in this project?
6) Which decision would you recommend based on your investigations. Justify your recommendations?
7) Given the information in the contingency table, what is the significance of this data and which marketing solutions might be applicable for Madrid FC?
8) Develop arguments on how decision-making could be improved in a project of this nature?

• Outcome 1: to have an in-depth knowledge and understanding of effective decision-making processes within a business context marked by uncertainty risk danger opportunity and growth.
• Outcome 2: Identify and apply interpretive and analytical methods for effective analysis and decision making • Outcome 3: Apply the framework of effective decision-making within a business context and of risk management.
• Outcome 4: To critically appreciate the framework of problem analysis within the context of decision-making

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