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Hotel SOP

Below you will see an email sent to the CEO of Sage Enviro Tech about hotel issues with traveling employees. You will need to create a SOP (Standard Operating Procedure) for booking hotels. Also include a Flow Chart that will help the managers with following the SOP. Your SOP will be two pages and a third page for the Flow Chart.

I wanted to keep you in the loop on a couple issues that are happening regarding hotel utilization. There are still groups not utilizing Hotel Engine and instead are going with direct bill from the hotel. Ruby informed me that one hotel bill has amassed over $40K in charges. These charges have been accruing since June, but they just sent her invoices and demand for payment this week. Obviously, there is no way to keep track of these charges in real time without a PO or using Hotel Engine to book and monitor room charges. I have also booked rooms for employees, and they decided (with their managers approval) to stay in a different hotel that direct bills Sage. Five employees were double booked for almost two weeks. Again, there is no way for me to track that issue. Last issue is an employee went from one job in Louisiana to a New Mexico project and kept his room open at the former hotel. However, on this occasion I did end his hotel stay in Louisiana and booked his room in New Mexico, but the employee requested keeping his room to the desk manager. I wasn’t made aware of it until the Hotel called me asking for payment. That room was charged for 12 days.
I suggest the only way to fix these types of issues is to create and implement a companywide procedure with strict protocols in place. That of course needs to be implemented and approved from company management.

Below is a list of key points to create the S.O.P. I also have a few questions that need to be addressed. If you have time, we can visit about them tomorrow.

  1. All rooms will be booked through Hotel Engine unless approved by upper management (Division managers).
  2. Only approved administrators are approved to book rooms.
  3. Employee must notify Administrator if checking out of hotel earlier than reservation stated. (To receive credit for days not stayed).
  4. No holding rooms when leaving hotel unless approved by division manager.
  5. Any Hotel rate higher than $125/Night, admin will need approval from division manager.

• If hotel offers a lower rate than Hotel Engine, the administrator will work directly with Hotel Engine to secure lower rate.
• Single rooms are allowed for employees staying 3 nights or less
• Double beds are for employees staying longer than 3 nights unless approved by the division manager.

Sample Solution

Transient memory is the memory for a boost that goes on for a brief time (Carlson, 2001). In reasonable terms visual transient memory is frequently utilized for a relative reason when one can't thoroughly search in two spots immediately however wish to look at least two prospects. Tuholski and partners allude to momentary memory similar to the attendant handling and stockpiling of data (Tuholski, Engle, and Baylis, 2001). They additionally feature the way that mental capacity can frequently be antagonistically impacted by working memory limit. It means quite a bit to be sure about the typical limit of momentary memory as, without a legitimate comprehension of the flawless cerebrum's working it is challenging to evaluate whether an individual has a shortage in capacity (Parkin, 1996). This survey frames George Miller's verifiable perspective on transient memory limit and how it tends to be impacted, prior to bringing the examination state-of-the-art and outlining a determination of approaches to estimating momentary memory limit. The verifiable perspective on momentary memory limit Length of outright judgment The range of outright judgment is characterized as the breaking point to the precision with which one can distinguish the greatness of a unidimensional boost variable (Miller, 1956), with this cutoff or length generally being around 7 + 2. Mill operator refers to Hayes memory length try as proof for his restricting range. In this members needed to review data read resoundingly to them and results obviously showed that there was a typical maximum restriction of 9 when double things were utilized. This was regardless of the consistent data speculation, which has proposed that the range ought to be long if each introduced thing contained little data (Miller, 1956). The end from Hayes and Pollack's tests (see figure 1) was that how much data sent expansions in a straight design alongside how much data per unit input (Miller, 1956). Figure 1. Estimations of memory for data wellsprings of various sorts and bit remainders, contrasted with anticipated results for steady data. Results from Hayes (left) and Pollack (right) refered to by (Miller, 1956) Pieces and lumps Mill operator alludes to a 'digit' of data as need might have arisen 'to settle on a choice between two similarly probable other options'. In this manner a basic either or choice requires the slightest bit of data; with more expected for additional complicated choices, along a twofold pathway (Miller, 1956). Decimal digits are worth 3.3 pieces each, implying that a 7-digit telephone number (what is handily recollected) would include 23 pieces of data. Anyway an evident inconsistency to this is the way that, assuming an English word is worth around 10 pieces and just 23 pieces could be recollected then just 2-3 words could be recalled at any one time, clearly mistaken. The restricting range can all the more likely be figured out concerning the absorption of pieces into lumps. Mill operator recognizes pieces and lumps of data, the qualification being that a lump is comprised of various pieces of data. It is fascinating to take note of that while there is a limited ability to recall lumps of data, how much pieces in every one of those lumps can differ generally (Miller, 1956). Anyway it's anything but a straightforward instance of having the memorable option enormous pieces right away, fairly that as each piece turns out to be more recognizable, it tends to be acclimatized into a lump, which is then recollected itself. Recoding is the interaction by which individual pieces are 'recoded' and appointed to lumps. Transient memory is the memory for a boost that goes on for a brief time (Carlson, 2001). In down to earth terms visual momentary memory is frequently utilized for a relative reason when one can't search in two spots without a moment's delay however wish to look at least two prospects. Tuholski and partners allude to transient memory similar to the attendant handling and stockpiling of data (Tuholski, Engle, and Baylis, 2001). They likewise feature the way that mental capacity can frequently be unfavorably impacted by working memory limit. It means a lot to be sure about the ordinary limit of momentary memory as, without a legitimate comprehension of the unblemished mind's working it is hard to evaluate whether an individual has a shortfall in capacity (Parkin, 1996). This survey frames George Miller's verifiable perspective on transient memory limit and how it tends to be impacted, prior to bringing the exploration forward-thinking and representing a determination of approaches to estimating momentary memory limit. The authentic perspective on transient memory limit
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