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Problem Definition

You as the Systems Analyst have practiced analyzing business cases and will now produce documentation that may lead to a viable project. You will
also be asked to start the process of transforming those business requirements into more detailed system requirements, describe what the new
system must do to provide the needed value to the business.
This assignment is considered a “Business Case.” An outline is provided to help get you started. You can search online and refer to Chapter 1 for
additional details and appropriate ROI formulas or costs. You may create additional details or constraints to define your work.
Review the scenario presented. You will be as asked to analyze the situation, develop a proposed system solution, perform an analysis based on
the information presented, and develop a method to gather more information to validate your requirements.
Assignment Instructions and Requirements
Mystic Brewery is a local start-up company formed by two brothers and partners, Jake and Pete. Each has their own brewing equipment and they
have recently purchased a small building that was once a car sales/body shop to combine their previous disparate businesses into one
microbrewery. They have converted part of the back-mechanic area into a brewing station and the front sales and reception desk into a small
taproom. There is no food service. There is ample space inside that can be used for expanded capacity or growth. The space includes access to a
fenced back car lot accessible by garage doors that they hope to convert into an outdoor entertainment area.
Each brother has previously worked inventory, sales, and costs on his own. They have different styles and personalities. Jake likes experimental
and higher ABV beers and has invested in a small capacity canning line hoping to expand their capacity to distribute to local restaurants.
Pete is more practical and down to earth, preferring a classic American lager; he’s recently invested in a meat smoker and hopes to expand the
back-car lot to include family friendly entertainment…potentially with food service. Pete thinks that the company would benefit from growlers and
refills of their beers.
They currently have no Internet connection. There are two computers with Windows 7 and Microsoft Office. Emails have been accessed via cell
phone. Inventory and sales receipts are hand-written on old-fashioned paper forms with carbon copy, and the data is entered later into an Excel file
on one of the computers in each store every night. At the end of every night, the Excel file is copied onto a flash drive and transferred to the second
store computer as backup.
They need a real database, updated operating systems, inventory and supply tracking, and potentially a Point of Sale/credit card processing system.
There is currently no web or social media presence. All business has been generated through word of mouth and previous clients.
What they do have is a high-quality beer and a passion for growth.
Keep in mind that your clients are not particularly technically minded; avoid highly technical jargon and be direct with all statements and questions.
Documentation and Paper Process
You are writing a descriptive paper. Use the outline provided to get you started. The process steps are described in the paragraphs below; make
sure you address each element. You are free to add additional appendices or information as needed. Remember this is a preliminary proposal! You
will be developing a method to further gather additional requirements to determine the feasibility study. Your content must be organized as explained
below and all parts of the assignment must be written in your own words. Please refer to the assignment requirements, which includes a title and
reference page as well as formatting specifications in APA style.
Problem Definition 2/3
Paragraph 1: Give more detail to articulate the problem.
Paragraph 2: Propose at least two potential types of information system solutions to solve the problem.
They may be similar but must have at least one component that is different – and you must identify what kind of Information System or Systems you
are proposing:
Executive Information Systems (ESS)
Decision Support Systems (DSS)
Management Information Systems (MIS)
Transaction Processing Systems (TPS)
Artificial Intelligence and Expert Systems
Cost-Benefit Analysis/ROI (for BOTH alternatives)
Provide one-time purchase costs (hardware and/or software), including quantity, brands, and dollar amounts.
Provide ongoing costs (services), including vendor and dollar amount per month or year.
Include the direct URL for any cost listed.
Paragraph: Explain your ROI findings in paragraph form.
HINT: It is important to explore alternatives to help in decision making. You will want to provide cost benefit analysis for BOTH possible alternatives.
Paragraph: Choose a solution! Write a paragraph that is meant to convince the client that your solution is in his/her best interests.
Project Benefits:
Explain how project success will be measured (this must be more than simply stating the project is complete). How will be validated?
Write a statement explaining of both the tangible and intangible benefits of the project.
Provide an approximate timeline for the project, including and at least three discreet milestones that measure progress.

Sample Solution

nvironments due to the rise of social media. Their knowledge of news and education outside of the classroom comes from informal experiences such as posts and videos on platforms such as Snapchat or Instagram. In contrast, according to Elliot Hu-Au and Joey J. Lee, a doctoral student and a lecture professor, respectively, of Columbia University, students’ education in a classroom setting comes from “transmissionist methods such as lectures, leading to passive, disengaged students”(Hu-Au and Lee 2). Because students are more accustomed to interactive learning environments, school environments are boring, leading to disengagement. A study conducted by Dorothy Lucardie, a researcher and administrator of adult education, found that in a learning environment “fun and enjoyment did provide a great motivator for participation and learning” and that it aided in a “greater absorption of the learning content” (Lucardie 6). This study shows that disengaged students who take no interest in class education, have lower absorption of content, thus leading to a worse overall learning experience. Also, an increase in student disengagement leads to “many unfavourable behaviours hindering student success, including dissatisfaction, negative experience, and dropping out of school”(Hu-Au and Lee 4). The introduction of VR to educational facilities can “provide an opportunity to boost student engagement”(Hu-Au and Lee 4). VR allows a student to have hands-on experience with all types of situations. This experience likely is new to many students, encouraging them to stay engaged with VR. Student disengagement is clearly linked to lower learning capabilities and because VR boosts student engagement, VR should be implemented into educational facilities. Already many facilities such as The Arlington Science Focus School in Arlington, VA; the Gaelscoil Eoghain Ui Thuairisc school in Carlow, Ireland; the Drury University in Springfield, MO; and many others are seeing the advantages of education through VR implementation. They have found that the introduction of VR into educational institutes beneficially affected the way students understood a concept. Marianne Stenger, a journalist from the online education provider OpenColleges, claims that it allows students to “learn from realistic scenarios without the risk of practicing an unfamiliar skill in an uncontrolled real-life situation”(Stenger 3). It also makes it possible to simulate environments. A common misconception is that VR is used only for video games, however, according to Stephen Babcock, the Market Editor for Baltimore, its “increased accessibility also presents an opportunity to use virtual reality in fields beyond” these game environments (Babcock 1). This simulation can range from environments as small as the inside of a biological cell to as big as space. This immersion creates educational settings where students are engaged and are able to experience situations personally. This personal experience also holds many opportunities for students “to construct their own knowledge from meaningful experiences”(Hu-Au and Lee 5). Similarly, VR helps students make connections that they could not have seen before because VR allows one to “construct visual and mani

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