Quality improvement

IDENTIFYING PRACTICE GAPS FOR QUALITY IMPROVEMENT
What should be happening in practice? What is happening or observed in practice?

Sample Solution

To identify practice gaps for quality improvement, it is important to define the standards of practice and compare those standards to current observed practices. For example, a physician’s office might have a standard that all patient visits must be documented within 24 hours. This can then be compared against an audit of visit records to determine if this standard is being met in practice. It may also be helpful to survey patients or other staff members in order to gain insight into what they observe in terms of quality of care provided by the medical team. Once any discrepancies between expected and observed practices are identified, appropriate interventions can then be implemented in order to bridge the gap and ensure that optimal quality care is provided at all times.

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