Change management

Reflect on how change management is handled in your professional life. How is this related to strategic management principles? Explain your answer and provide an example.

Sample Solution 

Change Management

Your efforts at finalizing the Change Management toolkit are appreciated by the vice president (VP) and management team of the U.S. branch of the Singaporean software solutions provider. The earlier submissions you shared, including a change readiness report presentation on employee engagement and a report on change management models, have convinced leadership about your expertise at planning the required organizational change.

You also shared the change management plan last week, which identifies stakeholders of significance, outlines strategic goals, and recommends steps and strategies to implement the organizational changes required. While the VP applauded the details of the plan, members of the leadership team have been sending you questions about their role in change implementation.

As an experienced HR consultant, you decide it’s best to collate your responses to their queries. You decide to send a memo with some model leadership behaviors expected during change implementation. You will also emphasize that the leadership team needs to own the change management plan and the role of HR is that of a facilitator rather than a leader of change.

Prompt
Write a memo to the company leadership. In your memo, emphasize the need for model leadership behavior, especially during crisis or times of significant change. Also, emphasize that the role of HR is that of a change facilitator, as opposed to a change leader.

Specifically, you must address the following criteria:

Describe the need for model leadership behavior during times of organizational change.
What are model leadership behaviors that should be encouraged across the organization at any time?
How should leaders inspire the workforce to cultivate an environment that encourages knowledge sharing?
Explain how leaders should coach and mentor employees as the workforce transitions through change.
How is a change leader different from a stakeholder of change?
How can change leaders coach and mentor the workforce to deal with change?
Describe the role of HR as a facilitator of change.
How correct is it to expect HR to lead rather than facilitate change?
How exactly is a change facilitator different from a change leader?

Sample Solution

Change Management

The EHR really changes how people do their jobs, and change management is needed. However, change
management may look different for a team of medical records clerks versus an orthopedic surgeon.
You were hired to put together a change management plan for each of these employees or groups of
employees at Rasmussen Hospital. Write a brief Change Management Plan for each scenario given, using the
four R’s shared in the Change Management reading in this class. Be sure to address any fears or concerns the
employees may have

Sample Solution

Leadership, Collaboration, Communication, Change Management, and Policy Considerations

In a 5-7 page written assessment, define the patient, family, or population health problem that will be the focus of your capstone project. Assess the problem from a leadership, collaboration, communication, change management, and policy perspective. Plan to spend approximately 2 direct practicum hours meeting with a patient, family, or group of your choice to explore the problem and, if desired, consulting with subject matter and industry experts.
Nurses in all professional roles work to effect positive patient outcomes and improve organizational processes. Professional nurses are leaders in problem identification, planning, and strategy implementation—skills that directly affect patient care or organizational effectiveness.
Too often, change agents jump to a conclusion that an intervention will promote the envisioned improvement. Instead, the ideal approach is to determine which interventions are appropriate, based on an assessment and review of credible evidence. Interventions could be patient-facing or involve a change in policy and process. In this assessment, you’ll identify and make the case for your practicum focus area, then explore it in depth from a leadership, collaboration, communication, change management, and policy perspective.
This assessment lays the foundation for the work that will carry you through your capstone experience and guide the practicum hours needed to complete the work in this course. In addition, it will enable you to do the following:
• Develop a problem statement for a patient, family, or population that’s relevant to your practice.
• Begin building a body of evidence that will inform your approach to your practicum.
• Focus on the influence of leadership, collaboration, communication, change management, and policy on the problem.
Demonstration of Proficiency
By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
• Competency 1: Lead people and processes to improve patient, systems, and population outcomes.
o Define a patient, family, or population health problem that’s relevant to personal and professional practice.
• Competency 2: Make clinical and operational decisions based upon the best available evidence.
o Analyze evidence from peer-reviewed literature and professional sources that describes and guides nursing actions related to a defined patient, family, or population problem.
• Competency 5: Analyze the impact of health policy on quality and cost of care.
o Explain how state board nursing practice standards and/or organizational or governmental policies could affect a defined patient, family, or population problem.
• Competency 7: Implement patient-centered care to improve quality of care and the patient experience.
o Propose leadership strategies to improve outcomes, patient-centered care, and the patient experience related to a defined patient, family, or population problem.
• Competency 8: Integrate professional standards and values into practice.
o Organize content so ideas flow logically with smooth transitions.
o Apply APA style and formatting to scholarly writing.
Preparation
In this assessment, you’ll assess the patient, family, or population health problem that will be the focus of your capstone project. Plan to spend approximately 2 hours working with a patient, family, or group of your choice to explore the problem from a leadership, collaboration, communication, change management, and policy perspective. During this time, you may also choose to consult with subject matter and industry experts about the problem (for example, directors of quality or patient safety, nurse managers/directors, physicians, and epidemiologists).
To prepare for the assessment, complete the following:
• Identify the patient, family, or group you want to work with during your practicum The patient you select can be a friend or a family member. You’ll work with this patient, family, or group throughout your capstone project, focusing on a specific health care problem.
• Begin surveying the scholarly and professional literature to establish your evidence and research base, inform your assessment, and meet scholarly expectations for supporting evidence.
In addition, you may wish to complete the following:
• Review the assessment instructions and scoring guide to ensure that you understand the work you’ll be asked to complete and how it will be assessed.
• Review the Practicum Focus Sheet: Assessment 1 [PDF], which provides guidance for conducting this portion of your practicum.
Note: Remember that you can submit all, or a portion of, your draft assessment to Smarthinking Tutoring for feedback, before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.
Instructions
Complete this assessment in two parts.
Part 1
Define the patient, family, or population health problem that will be the focus of your capstone project. Assess the problem from a leadership, collaboration, communication, change management, and policy perspective and establish your evidence and research base to plan, implement, and share findings related to your project.
Part 2
Connect with the patient, family, or group you’ll work with during your practicum. During this portion of your practicum, plan to spend at least 2 hours meeting with the patient, family, or group and, if desired, consulting with subject matter and industry experts of your choice. The hours you spend meeting with them should take place outside of regular work hours. Use the Practicum Focus Sheet [PDF] provided for this assessment to guide your work and interpersonal interactions.
CORE ELMS
Complete the NURS-FPX4900 Volunteer Experience Form in CORE ELMS. Include a description of your relationship to the patient, family, or group in the Volunteer Experience comments field.
Requirements
The assessment requirements, outlined below, correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, note the additional requirements for document format and length and for supporting evidence.
• Define a patient, family, or population health problem that’s relevant to your practice.
o Summarize the problem you’ll explore.
o Identify the patient, family, or group you intend to work with during your practicum.
o Provide context, data, or information that substantiates the presence of the problem and its significance and relevance to the patient, family, or population.
o Explain why this problem is relevant to your practice as a baccalaureate-prepared nurse.
• Analyze evidence from peer-reviewed literature and professional sources that describes and guides nursing actions related to the patient, family, or population problem you’ve defined.
o Note whether the authors provide supporting evidence from the literature that’s consistent with what you see in your nursing practice.
o Explain how you would know if the data are unreliable.
o Describe what the literature says about barriers to the implementation of evidence-based practice in addressing the problem you’ve defined.
o Describe research that has tested the effectiveness of nursing standards and/or policies in improving patient, family, or population outcomes for this problem.
o Describe current literature on the role of nurses in policy making to improve outcomes, prevent illness, and reduce hospital readmissions.
o Describe what the literature says about a nursing theory or conceptual framework that might frame and guide your actions during your clinical practicum.
• Explain how state board nursing practice standards and/or organizational or governmental policies could affect the patient, family, or population problem you’ve defined.
o Describe research that has tested the effectiveness of these standards and/or policies in improving patient, family, or population outcomes for this problem.
o Describe current literature on the role of nurses in policy making to improve outcomes, prevent illness, and reduce hospital readmissions.
o Describe the effects of local, state, and federal policies or legislation on your nursing scope of practice, within the context of this problem.
• Propose leadership strategies to improve outcomes, patient-centered care, and the patient experience related to the patient, family, or population problem you’ve defined.
o Discuss research on the effectiveness of leadership strategies.
o Define the role that you anticipate leadership must play in addressing the problem.
o Describe collaboration and communication strategies that you anticipate will be needed to address the problem.
o Describe the change management strategies that you anticipate will be required to address the problem.
• Organize content so ideas flow logically with smooth transitions.

Sample Solution

Change Management, and Architectural Adaptation

The online course management system from previous assignments is now through the requirements phase of development; however, the university has requested that a communication feature be included in the system. This requirement, along with the additional nonfunctional requirements associated with this addition, was not part of the initial project specifications. Write a three-page paper in which you: 1. Create a list of requirements prior to the deployment of the online course management software along with a description of each. In addition, explain how you would address each requirement. 2. Predict the effects of introducing a communication feature this late into the life cycle. 3. Recommend ways to mitigate the issue(s) caused by adding communication features this late into the life cycle. 4. Identify the security mechanisms that should exist in both the existing and additional requirements of this system. 5. Identify another application, other than course management, that could possibly adopt the architecture of the course management system. Explain the changes that would be necessary to make this architectural adoption possible, specifically in regard to the components and connectors. 6. Use at least four (4) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources. You may use the resources above or others of your choosing. Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

Sample Solution

Change Management

  1. Select and introduce the change management theory that your planning team will implement to create change and support the program of your choice that you feel will improve the outcomes of adolescents and young adults.

Suggestion: Using Lewin’s or Kotter’s change theory would be an optimal choice, however, another change theory may be used, but it must be denoted as a change theory.

Suggestion: The change strategy used should be designed to focus on the adolescents and young adults that your team is planning to impact. For example, if your planning team is attempting to reduce teen pregnancies, then the change effort should focus on the teens most impacted.

  1. Address the steps of the change theory and apply how change will be created for your program to be successful.
    Identify your Program Planning Team’s roles and responsibilities for each of the change steps.
  2. Describe the outcome measures that you will use to address whether change has been successful and your program has been integrated in your community region of responsibility.
  3. Design a schematic diagram demonstrating the steps of the change effort that your planning team has addressed.

Sample Solution

Change Management

Select a major change initiative that you have experienced in your organization during the past two years. Alternative: Use a published case study. Explore and apply the four major phases of the learning process for change management to critically evaluate that initiative. (You may use some other framework) Critically review how each phase was (or was not) applied Select a major change initiative that you have experienced in your organization during the past two years. Alternative: Use a published case study. Explore and apply the four major phases of the learning process for change management to critically evaluate that initiative. (You may use some other framework) Critically review how each phase was (or was not) applied

Sample Solution

Change Management

Compare and contrast RAND’s Six Steps (2005) and Leppitt’s Integrated Model (2006). Be sure to include an explanation of when an organization would prefer to use one model over the other and the disadvantages of using each model. • A vision is intended to provide direction to an organization. However, some organizations create vision statements but do not work to ensure that the vision statement is an integral component of the organization’s strategy. Explain how an organization can utilize its vision statement so that it becomes a central component of its strategic plan.

 

 

 

Sample Solution