Evaluation of an article

Read and evaluate the following scenario:

Deen, A., & Balkaran, R. (2013). (2013). An analysis of hotels and its similarities to the management of hospitals: A case study of a Provincial Hospital in South Africa. (Links to an external site.)Journal of Economics and Behavioral Studies, 5(9): 573-579.


Assume you are a business analyst tasked with streamlining the processes at a hospital in South Africa to be more like a hotel. What would be your high-level project plan? Outline a plan that includes project checkpoints (bulleted list) that you would use to ensure project success.

Sample Solution