Badawy, Abd El-Aziz, Idress, Hefny, and Hossam (2016) stated that many organizations are using the wrong metrics that they call key performance indicators. Instead, they offered four types of performance measures:
Key result indicators (KRIs): it tells you how you have achieved in a perspective or critical success factor.
Result indicators (RIs): tell you what you have done.
Performance indicators (PIs): tell you what you must do.
KPIs: tell you what to do to highly increase performance. (p. 47)
For this assignment:
Interview someone you know who is currently working on a project.
Discuss the project success factors, what has been accomplished to date, what is left to be done, and what your interviewee thinks might increase performance on the project.
Find out what types of metrics are being used and if, in the opinion of the interviewee, they are useful.