In addition to the Enterprise Resource Planning (ERP) system, you are also updating the office automation software for the new client. They plan to upgrade to the newest version of Microsoft Office©. Choosing a commercial off the shelf (COTS) solution for office automation is very common since the basic applications provided are used across different industries. The ERP and other business applications running on the server are customized and developed using the System Development Life-Cycle (SDLC). Write a two-page white paper discussing the business applications used on the customer network.