Develop a PowerPoint presentation ("using speaker notes") that will be presented to the Director of Quality. Include the following information in the training:
Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
Develop three initiatives to meet the objective within the next year.
Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:
An analysis of the growing need for diversity awareness and inclusion
Discuss the value of cultural competence in healthcare quality improvement
Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
A training activity related to cultural competence and quality improvement
Sample Solution
Quality Improvement Goal: To reduce healthcare disparities among minority populations by improving cultural competency.
Objective: Increase cultural competency training for all healthcare providers at the hospital, including staff, physicians and volunteers, in order to provide more culturally sensitive care to minority populations.