Ambivalence occurs when service users have conflicting motivations about the desired change. On one hand, the service user may see the benefits of the change. On the other hand, service users may see equal or greater benefits to maintaining the status quo.

In this Discussion, you will determine which “flavor” of ambivalence the service user in your case study is demonstrating. Then, you will consider how to use change talk to help them move beyond their ambivalence.

Review your Course Announcements for possible information related to this week’s Discussion and Assignment.
Review the Learning Resources on change talk. Pay particular attention to the different “flavors” of ambivalence and how to evoke change talk to help service users move beyond ambivalence.
Go to the Hart City virtual community using the link that is provided in the Learning Resources. Once you are in the community, review the case study you were assigned.
Identify which flavor of ambivalence your service user is demonstrating.
Identify the Hart City case study you were assigned in the subject line of your post.

Post a description of which flavor of ambivalence your service user is demonstrating, and explain why. Finally, explain how you would evoke change talk to help the service user move beyond their ambivalence. Be specific and use examples to illustrate your explanation.

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