American Association of Colleges of Nursing (2021)

 

 

According to the American Association of Colleges of Nursing (2021), “Using [technologies] in the provision of care has both short- and long-term consequences for the quality of care, efficiency of communications, and connections between team members, patients, and consumers” (p. 46).

American Association of College of Nursing. (2021). The essentials: Core competencies for professional nursing education.

Differentiate the impact of various communication technologies on safety and quality improvement.

Scenario
You are a staff nurse at Healing Spaces Hospital, and through your dedication and passion for healthcare technologies, you have been voted as the nursing delegate to sit on the Emerging Innovations Steering Committee. In preparing for your first committee meeting you have read through the last year of meeting minutes and determined what the past nursing delegate had achieved and what future goals were set for this specific role. The meeting minutes from last month show that the steering committee is currently looking at emerging communication technologies and how the hospital can leverage cost effective technological advances. In preparation for the first meeting you have created a list of best practices based on your scholarly research and create a list of action plans for leveraging these into practice.

Instructions
You have just walked into your first steering committee meeting and quickly see this committee is ready to move forward with levering technology specific to communication. As the nursing delegate, you have been tasked with creating a comparative analysis of two communication technologies and how they can be used to improve communication between healthcare teams as well as how it can influence patient outcomes. Before the next monthly committee meeting, they want you to send them a comparative analysis using a format of your choice (i.e. table) of two communication technologies that you feel best improve safety and quality healthcare. Write a comparative analysis including the following:
• Discuss the two selected communication technologies you have chosen with support from scholarly research
• Describe the function of each technology
• Analyze how it is used in the healthcare setting
• Examine how the two selected technologies can be used to improve communication among the healthcare team.
• Provide a specific practice example from the literature to support how each technology has been shown to improve communication among the healthcare team.
• Discuss how each communication technology has been shown to improve patient outcomes.
• Identify evidence from the literature to support how each technology has been shown to impact patient outcomes.

APA Paper
1. A title page
2. Paragraphs to be indented 5 spaces
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4. Paper to be double spaced
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7. The usage of quotes not to exceed 5% of your paper
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9. References to be on a separate page and following APA format (please refer to APA guide for assistance)
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Selection and Function of Communication Technologies

 

 

Secure Messaging Platforms (SMP)

 

Secure Messaging Platforms, often delivered via mobile applications, are internal communication systems designed to allow healthcare professionals to exchange text, voice, images, and clinical data instantly within a protected, compliant environment. The core function of an SMP is to provide real-time, asynchronous, and HIPAA-compliant communication, replacing outdated and unsecured methods like pagers, landline phones, or consumer text messages (Dinh et al., 2018).

Usage in Healthcare: SMP is utilized across the hospital setting for rapid consultation, critical test results communication, shift handovers, and coordinating patient discharge logistics. It enables a staff nurse in the Emergency Department to instantly contact an on-call cardiologist with a secured message and attached EKG image, bypassing phone tag and delays.

 

Telehealth/Telemonitoring (TM)

 

Telehealth and Telemonitoring encompass a broad range of technologies that utilize telecommunications to provide clinical health care from a distance. For the purpose of this analysis, TM specifically refers to the use of devices to remotely collect and transmit patient physiological data (e.g., blood pressure, weight, glucose) to healthcare providers for review. The primary function of TM is to extend continuous monitoring and preventive intervention beyond the acute care setting and into the patient’s home (Wootton et al., 2017).

Usage in Healthcare: TM is primarily used in managing chronic conditions such as Congestive Heart Failure (CHF), diabetes, and hypertension. Patients use user-friendly devices at home, and the data is sent to a remote nursing or care management team. Alerts are automatically triggered if a measurement falls outside predetermined parameters, prompting a timely intervention call or virtual visit.

Sample Answer

 

 

 

 

 

 

 

 

Comparative Analysis of Communication Technologies for Quality Improvement

 

The evolution of digital tools in healthcare mandates that organizations strategically select communication technologies that directly enhance patient safety and quality outcomes while maintaining cost-effectiveness (American Association of Colleges of Nursing, 2021). As the nursing delegate to the Emerging Innovations Steering Committee, this comparative analysis examines two robust communication technologies—Secure Messaging Platforms (SMP) and Telehealth/Telemonitoring (TM)—and evaluates their impact on interprofessional team communication and patient safety at Healing Spaces Hospital.