An organizational structure

Imagine you are the HR director of a growing international staffing organization that services both North America and South America. The CEO has come to grips with the fact that the HR group, which is currently decentralized, is in need of restructuring to account for the expected increase in revenues. The CEO has asked for your opinion on how to best restructure the firm.

Based upon your knowledge, recommend an organizational structure (for example, functional, matrix, or projectized) that will provide growth for the firm. Also, assess the influence that this project will have on the customers (who are located throughout the Americas) that are serviced by the HR group.

Full Answer Section   Recommendation I would recommend a matrix organizational structure for the HR group. A matrix organizational structure is a hybrid of functional and projectized structures. It allows for the benefits of both structures while minimizing the drawbacks. In a matrix structure, employees have two bosses: a functional manager and a project manager. The functional manager is responsible for the employee's overall career development and performance, while the project manager is responsible for the employee's work on a specific project. This structure is well-suited for a growing international staffing organization because it allows for the flexibility and coordination needed to support both North American and South American clients. The functional managers can provide the specialized expertise needed to support each region, while the project managers can ensure that projects are completed on time and within budget.  
Sample Answer Recommendation I would recommend a matrix organizational structure for the HR group. A matrix organizational structure is a hybrid of functional and projectized structures. It allows for the benefits of both structures while minimizing the drawbacks. In a matrix structure, employees have two bosses: a functional manager and a project manager. The functional manager is responsible for the employee's overall career development and performance, while the project manager is responsible for the employee's work on a specific project. This structure is well-suited for a growing international staffing organization because it allows for the flexibility and coordination needed to support both North American and South American clients. The functional managers can provide the specialized expertise needed to support each region, while the project managers can ensure that projects are completed on time and within budget.