Anna

DescriptionScenario: Annia is callin" rel="nofollow">ing from her cell phone to report a prin" rel="nofollow">intin" rel="nofollow">ing problem. She anxiously tells you that she has both hands on the keyboard, workin" rel="nofollow">ing the mouse pad/poin" rel="nofollow">inter and tryin" rel="nofollow">ing to get it to do somethin" rel="nofollow">ing. It tells her it is sendin" rel="nofollow">ing the job to the prin" rel="nofollow">inter and the prin" rel="nofollow">int queue shows that is the case. Her wireless laptop is loaded with the correct drivers and sometimes it works, but it is not workin" rel="nofollow">ing right now. Her prin" rel="nofollow">inter and laptop both have 802.11b and are configured with the correct settin" rel="nofollow">ings to work with the wireless access poin" rel="nofollow">int. Given that the problem is in" rel="nofollow">intermittent, what do you suggest she do to isolate this problem?