1) Read Chapter 5 and use Case Question 5-2 Scenario to answer the following:
What were the key objectives to be satisfied for the army in using an ERP system? In
meeting these objectives, In relation to the SDLC, discuss the advantages and
disadvantages of customizing off-the-shelf ERP software and what enabling technologies
and standards would help remove some of the development burden; speeding up the
implementation process, and also ensuring that any required ERP software
customisation would not become the problem anticipated by senior leaders and
analysts. [25 points]
2) Read Chapter 7 and answer use case 7-2 on HP SAP Implementation to answer the
following:
When implementing an ERP system, especially supply chain systems, the concept of risk
management, including risk identification, assessment, and minimizing them requires
planning. Discuss how the IS implementation team needs to work with the business to
address “Go-Live” planning and issue resolution to prevent delays and guarantee
customer order fulfilment works to deliver on-time, every-time. [25 points]
3) Chapter 9: Change Management and Business Process Reengineering focuses on
the management and process design skills that are necessary for a systems architect
to construct the physical model of the enterprise workflow and process
orchestration.
Discuss the role of ERP in BPM and BPR, highlighting the key differences in BPR and
BPM? Refer to specific pages and figures from the chapter in your answer. [25 points]
4) Read Chapter 11 and answer the Case Study Questions: Zara & Co Limited
Discuss the role of Zara’s SCM system in supplier PLM management and in enabling its
concept of 'fast fashion'. Suggest how it can be improved.
Sample Solution