Azzazis a mobile phone and accessories retailer based in England, owned by Lewis

Azzaz Case study Assignment Brief : Azzaz Case Study Azzazis a mobile phone and accessories retailer based in" rel="nofollow">in England, owned by Lewis. The busin" rel="nofollow">iness started with a sin" rel="nofollow">ingle shop, which Lewis has grown in" rel="nofollow">into a chain" rel="nofollow">in of eleven. The first four shops were opened from scratch but in" rel="nofollow">in January 2014 Lewis bought ?PhoneBits,? a group of three outlets, which he in" rel="nofollow">intends to operate under the Azzazbrand. The recent acquisition is a significant expansion in" rel="nofollow">in the operation of the busin" rel="nofollow">iness, not least because two of the new outlets are in" rel="nofollow">in Norway. Lewis is hopin" rel="nofollow">ing that this will help him to gain" rel="nofollow">in a foothold in" rel="nofollow">in the European market. As a result of the expansion Lewis has identified a need to open a new warehouse in" rel="nofollow">in the East of England, and he has decided that this would be an excellent opportunity to launch an eCommerce arm to the busin" rel="nofollow">iness, capitalisin" rel="nofollow">ing on the success of the Azzaz brand, but with a relatively small additional overhead. Azzazand PhoneBits have different IT systems, and in" rel="nofollow">in addition to in" rel="nofollow">integratin" rel="nofollow">ing the two parts of the busin" rel="nofollow">iness there is the need to add ?b2c? eCommerce functionality. Lewis would like this to be fully in" rel="nofollow">integrated with the retail stores, allowin" rel="nofollow">ing customers to collect and return stock via the stores, as well as via courier. The case study requires you to work with in" rel="nofollow">incomplete in" rel="nofollow">information, an important skill. You are free to make assumptions about aspects of Lewis?s situation or operation where these are relevant to your work ? please ensure that any assumptions made are clearly stated in" rel="nofollow">in your report. Part A: Analysis ? Busin" rel="nofollow">iness Process Models and strategy analysis In this section you should develop 1. A series of at least two Busin" rel="nofollow">iness Process Models, which capture the existin" rel="nofollow">ing and yourproposed busin" rel="nofollow">iness processes for Azzaz. The models should follow the BPMN notation shown in" rel="nofollow">in the lecture slides. It is recommended that you use Microsoft Visio to create the models although you may if you prefer use Word, PowerPoin" rel="nofollow">int or appropriate alternatives. 2. Strategic analysis for Azzaz. You should use at least one recognised analysis technique such as SWOT, PESTLE etc Part B: Open Source Software Comparison Table In this section you should conduct research in" rel="nofollow">into a suitable software solution for Azzaz. You should decide on the set of characteristics which you will use to evaluate the software and your research should consider 4-5 alternatives in" rel="nofollow">in detail. This section should be presented as a table. Part C: Report In this section you should write a report which provides an overview of the current situation for Azzaz together with a roadmap outlin" rel="nofollow">inin" rel="nofollow">ing how the proposed changes to the busin" rel="nofollow">iness can be achieved to the benefit of the busin" rel="nofollow">iness. This should draw on your analysis in" rel="nofollow">in Part A, in" rel="nofollow">include your recommendation for software in" rel="nofollow">in Part B, and provide recommendations for ensurin" rel="nofollow">ing that the strategy is effectively implemented, in" rel="nofollow">includin" rel="nofollow">ing consideration of the challenges ahead. This section should follow standard report structure: Title Page ? Contents ? Introduction - Main" rel="nofollow">in Section ? Conclusions and Recommendations - References. Part D: Reflection on your contribution to the onlin" rel="nofollow">ine discussion and wiki In this section you should submit a 250 word reflective summary, accompanied by your own self-assessment of your contribution to the onlin" rel="nofollow">ine elements throughout the module, usin" rel="nofollow">ing the table labelled Reflection Self Assessment Proforma in" rel="nofollow">in Appendix A (copy and paste it in" rel="nofollow">into your assignment document). The reflective report should in" rel="nofollow">include your detailed reflection, supported with evidence (pasted URLs) from the onlin" rel="nofollow">ine discussion and wiki, detailed below: ? You should use appropriate theories, frameworks, models, that we have covered in" rel="nofollow">in the module, to in" rel="nofollow">inform and justify your recommendations. Usin" rel="nofollow">ing the Discussion Boards and Wiki to Help With Your Assignment The Blackboard module site has been set up with discussion boards and a wikifor you to explore the assignment durin" rel="nofollow">ing weeks 2 and 3. It is recommended that you use these to: ? Share papers and articles that you have found on relevant topics (remember to in" rel="nofollow">include lin" rel="nofollow">inks / reference / pdfs if you do this!) ? Discuss the changes to the ways of workin" rel="nofollow">ing for Azzaz ? i.e. discuss what processes will change, and explore how these might work in" rel="nofollow">in practice. You might also consider the changin" rel="nofollow">ing in" rel="nofollow">information needs of the busin" rel="nofollow">iness ? Discuss and share examples of Open Source software that could be of use for Azzaz Please don?t be shy of usin" rel="nofollow">ing the discussion board and wiki ? the purpose is to give you experience of usin" rel="nofollow">ing collaborative technologies. See weeks 2-3 schedules for details of drop in" rel="nofollow">in sessions etc, in" rel="nofollow">includin" rel="nofollow">ing times when I am available to provide technical support usin" rel="nofollow">ing these.