Bad News Communication (No Broken English)
Fin" rel="nofollow">ind an article about a company that had to deliver a communication of bad-news to its constituents or the general public. The bad-news message could be a result of one of the followin" rel="nofollow">ing situations:
i.A product defect or failure
ii.A reduction in" rel="nofollow">in workforce
iii.An under-performin" rel="nofollow">ing fin" rel="nofollow">inancial quarter
iv.A new but unpopular policy such as a pricin" rel="nofollow">ing strategy
Write a paper demonstratin" rel="nofollow">ing clear, in" rel="nofollow">insightful critical thin" rel="nofollow">inkin" rel="nofollow">ing on the proper approach to deliverin" rel="nofollow">ing bad-news messages.
Review the components of bad-news messages: ease in" rel="nofollow">in with a buffer, provide a rationale, deliver the bad news, explain" rel="nofollow">in impacts, focus on the future and show goodwill.
a.Which components are in" rel="nofollow">included in" rel="nofollow">in the bad-news message you are reviewin" rel="nofollow">ing? Which are missin" rel="nofollow">ing that should have been in" rel="nofollow">included? Explain" rel="nofollow">in.
b.How well did the bad-news message meet the needs of the victims and other stakeholders?
c.Do you believe the communication was completely fair? Explain" rel="nofollow">in.
d.What are three aspects of the bad news message that could have been improved? Explain" rel="nofollow">in.