Bench marking of Toyota

Identify at least two non-standardized processes within your own organization or one with which you
are familiar.
Create a 1,050- to 1,400-word analysis of methods that can be used to reduce resistance to process
change that addresses the following:
• Describe the two non-standardized processes selected.
• Explain why each non-standardized process should be standardized to help reduce
variation. If you believe that a non-standardized process should be used, explain why and how you
will control variations in the application of this process.
• Evaluate challenges/barriers that the selected organization may face in the implementation
of the identified lean enterprise improvements.
• Recommend strategies that your selected organization could use to reduce resistance to
change.
• Explain how management can help organizations facilitate change by empowering
employees and getting everyone involved in process improvement.

Sample Solution