After reviewing Case Study 1-1: Brooks vs. CBS Radio, answer the following questions:How could the human
resources department have assisted in resolving this problem?What could have been done to prevent this
dispute from getting out of hand?Did the employer take the appropriate steps after discovering what happened?
What else could they have done?Should Zurzolo have been fired for his actions? Should Jeffrey Snodgrass
been fired?If a company wants their employee to improve the way they dress, what is the appropriate and
ethical action to take?Should a comp-wide memo been issued apologizing for their actions? Is a corporate
apology effective?Do you consider the passage from the book racist of offensive? What about the portrayal of
white America?Do you find Brooks at fault for failing to report the alleged previous incidents of discrimination
and harassment?Should the actions of the company be viewed differently because they are a sports related
company?
Sample Solution