Soleil Panel Distribution, a solar panel company, has been in business for 25 years. For the first two decades, they focused primarily on distributing small panels used in personal electronic devices, such as calculators and watches. As solar-powered technology has developed more, the company is seeing unprecedented growth. They have gone from 15 employees to well over 150 in three years. They are expanding in multiple ways and are seeing growth in residential rooftop solar panel sales, large-scale commercial applications, and product distribution.
While this rapid growth has increased both sales and profits, it has also presented various challenges for a company so accustomed to small-scale operations. One of the most pressing challenges is the orientation of new employees. In the first 12 years, the organization hired one or two employees every few years. An administrator easily handled this process, and each department handled tasks pertaining to the new hire’s various roles. More recently, the company has experienced monthly increases in personnel of as many as 20 employees, making their current orientation process obsolete. The administrator who previously handled new employee orientation had been trying to improve the process, but it has become clear that the company no longer has the time or processes in place to overcome this challenge.
In addition, analysis of the solar industry competition implies that a quick growth of the employee workforce could position Soleil Panel Distribution to improve its market share.
Over the years, Soleil Panel Distribution has grown and developed a seasoned software team as part of the IT department. The department is confident a new software application called SolDistHR can meet their needs while addressing concerns. While anticipating rapid growth and additional software vulnerabilities, the company is also concerned with security and customer support.
A. Explain how leveraging an IS solution can help Soleil Panel Distribution achieve operational efficiency.
The submission accurately explains how leveraging an IS solution will help Soleil Panel Distribution achieve operational efficiency.
1. Explain how business process management (BPM) can help the IT department in the development of SolDistHR.** The submission explains how BPM enables the development of a business process and system configuration concurrently, specifically in the development and implementation of SolDistHR.**
2. Explain how each of the five steps of change management could be applied to this project.** The submission explains how each of the 5 steps of change management could be applied to the development of SolDistHR.**
3. Explain the individual responsibilities of four key contributors (individuals or groups) that would be directly involved in the project. The submission includes 4 key contributors to the project and explains each contributor’s responsibilities within the development of SolDistHr.
B. Select one system development method to be used in the implementation of SolDistHR and do the following
1. Justify your selection of the system development method, providing the strengths and weaknesses of the method:** The submission accurately justifies the system development method selected for implementing SolDistHR providing strengths and weaknesses of the selected method.**
2. Explain how each milestone within your selected system development method would be executed during the implementation of SolDistHR. .** The submission accurately explains how each of the milestones in the selected system development method would be executed as it relates to the implementation of SolDistHR.**
C. Describe the potential internal and external security threats that could exist after the implementation of SolDistHR. The submission accurately describes potential internal and external threats to security that become relevant after the implementation of SolDistHR.
D. Explain how to protect against digital and physical threats to SolDistHR that could exist after implementation. The submission explains how to protect against both digital and physical threats after the implementation of SolDistHR.
E. Describe the approach you would take to troubleshoot and restore SolDistHR after system failures. The submission describes an effective approach for both troubleshooting and restoring SolDistHR after system failures.
F. Explain the importance and function of problem management in supporting SolDistHR once it is implemented. The submission accurately explains the importance and function of problem management in supporting SolDistHR once it is implemented.
G. Describe how you would apply the steps of incident management to address issues and mitigate future issues related to SolDistHR. The submission accurately describes the steps of incident management and how they would be applied to address issues and mitigate future issues related to SolDistHR.
H. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
I. Demonstrate professional communication in the content and presentation of your submission.
Sample Solution