Write a 2-3-page paper in APA formatting dealing how you can build positive relationships through communication. Answer the following questions:
Identify key components of business etiquette you should always use and explain why.
Explain how to choose the correct level of formality.
Explain the you-viewpoint and how it builds positive relationships.
Identify ways to avoid talking down to the reader. Why is this important?
Sample Solution
Important Elements To Consider When Building Positive Relationships Through Communication
In order for meaningful conversations to occur it is important to practice active listening skills. Active listening involves being fully present during a conversation by attending carefully to what the other person has said without interruption or judgement (O’Neill & O’Neill, 2019). This helps ensure that all parties in the discussion feel heard and understood which creates an atmosphere of trust and respect between them. Additionally, expressing oneself clearly while also making sure one understands the perspective of others is essential for successful communication (O’Neill & O’Neill, 2019). Finally, it is beneficial if both people involved in a conversation show empathy towards each other so that their respective needs are met (O’Neill & O’Neill, 2019).