Business Communication
Today’s workplace is surrounded by changes stemmin" rel="nofollow">ing from various macro environmental
forces such as technology, awareness for the natural environment, regulatory requirements
and many others. While some argue that technology and other environmental factors
impacted the complexity of busin" rel="nofollow">iness communication, others poin" rel="nofollow">int out the ease and speed at
which one can communicate today.
Your company, Innovative Services Ltd., plans to improve and upgrade its in" rel="nofollow">internal and
external communication methods. Your company communication manager, Michelle
Bridges, in" rel="nofollow">instructed your team to perform comprehensive research and compile a report on
modern changes and challenges that is currently trendin" rel="nofollow">ing in" rel="nofollow">in today’s organisation.
Your report should reflect appropriate recommendations that can be used to mitigate those
challenges.
In addition, your communication manager also wants you to write the followin" rel="nofollow">ing busin" rel="nofollow">iness
letters, usin" rel="nofollow">ing hypothetical names and addresses, as ideal samples to be published in" rel="nofollow">in the
company’s next newsletter:
1. A letter of request
2. A letter of refusal of order
3. A reply letter to a customer’s complain" rel="nofollow">int
4. An announcement email in" rel="nofollow">informin" rel="nofollow">ing the employees of immin" rel="nofollow">inent changes to
company communication process.
Your report will focus on changes and challenges from the standpoin" rel="nofollow">int of contemporary
communication channels and communication networks in" rel="nofollow">in organisations, communication flow
within" rel="nofollow">in organisations (e.g. upward/downward/lateral/diagonal), impact of technology and
social media in" rel="nofollow">in organisational communication, in" rel="nofollow">intercultural communication, barriers
to effective communication (and how organisations are managin" rel="nofollow">ing them), organisin" rel="nofollow">ing and
managin" rel="nofollow">ing in" rel="nofollow">information in" rel="nofollow">in the workplace, and communication for a safe workplace in" rel="nofollow">in
organisations nationally and in" rel="nofollow">internationally.