Calculating Customer Equity Management, Customer Lifetime Value, Retention Rate, Potential value of a customer, Acquisition costs, Selection of the right order etc...
Calculatin" rel="nofollow">ing Customer Equity Management, Customer Lifetime Value, Retention Rate, Potential value of a customer, Acquisition costs, Selection of the right order etc...
Paper Objectives
Determin" rel="nofollow">ine how acquisition costs are in" rel="nofollow">incurred by firms when they acquire new customers.
Explore how to identify and select the right customer.
Examin" rel="nofollow">ine how to select the right order.
Determin" rel="nofollow">ine the potential value of a customer and how it differs from customer lifetime value.