Case Study - Developing a Diversity Training Program

Description

GUIDELINES FOR WRITING A CASE STUDY ANALYSIS
A case study analysis requires the investigation a business problem, examination of the alternative solutions, and selection of the most effective solution using supporting evidence.

Before you begin writing, follow these guidelines to help you prepare and understand the case study:

Read and examine the case thoroughly
Take notes, highlight relevant facts, underline key problems.

1. Focus your analysis
   Identify two to five key problems
   Why do they exist?
   How do they impact the organization?
   Who is responsible for them?
   Uncover possible solutions
   Review course readings, discussions, outside research, your experience.
   Select the best solution
   Consider strong supporting evidence, pros, and cons: is this solution realistic?
   Drafting the Case
   Once you have gathered the necessary information, a draft of your analysis should include these sections:
2. Introduction
   Identify the key problems and issues in the case study.
   Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences.
3. Background
   Set the scene: background information, relevant facts, and the most important issues.
   Demonstrate that you have researched the problems in this case study.
4. Alternatives
   Outline possible alternatives (not necessarily all of them)
   Explain why alternatives were rejected
   Constraints/reasons
   Why are alternatives not possible at this time?
5. Proposed Solution
   Provide one specific and realistic solution
   Explain why this solution was chosen
   Support this solution with solid evidence
   Concepts from class (text readings, discussions, lectures)
   Outside research
   Personal experience (anecdotes)
6. Recommendations
   Determine and discuss specific strategies for accomplishing the proposed solution. If applicable, recommend further action to resolve some of the issues
   What should be done and who should do it?
   Finalizing the Case
   After you have composed the first draft of your case study analysis, read through it to check for any gaps or inconsistencies in content or structure: Is your thesis statement clear and direct? Have you provided solid evidence? Is any component from the analysis missing?

Sample Solution