Three unique alternatives to the typical 40 hour work week are flextime, job sharing, and the compressed work week. Describe each of these and explain how these options can be both a motivational tool and an employee retention tool. Are there any negatives to offering these alternative work schedules?
You have problems with telephone coverage in your HIM department, especially when someone calls in sick or is on vacation. You have been hearing complaints about this from your internal customers and you have noticed angry voice messages from external customers who say they cannot reach a live person. The current policy is that whoever is available covers the phone. What changes would you recommend and why?
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