What is the underlying problem in this case from CEO Brian Niccol’s perspective?
What type of change Niccol need to inspire- reactive or proactive? Explain
Using Fig 10.1 on page 380, describe what forces for change exist both inside and outside Chipotle.
Utilize Lewin’s change model (Fig 10.2 on page 384) as a blueprint and describe how Niccol can inspire change at Chipotle?
Sample Solution