Communication

Communication Case study analyses only in Chapter 5 • Diagnosis: identify the organizational weaknesses within the relevant area in the school/ school system using the appropriate prompts. • Prescription: suggest interventions to resolve all the organizational weaknesses identified in the diagnosis. Chapter 5 page 81 Communication: • How effective is the communication process? • Is the correct communication style utilized under the proper conditions? • What barriers to communication exist? • Does communication include feedback where appropriate? • Is there a climate of mutual trust and respect? • Are active listening and other techniques that improve the communication process used? • Do individuals use assertive, nonassertive or aggressive communication?