Consumer Observation
Analyze an experience you had as a consumer, in" rel="nofollow">in which you observed or experienced a contradiction between: (a) the core values that an organization espoused (i.e., the ideals to which the organization paid lip service through its mission statement and, perhaps, through its marketin" rel="nofollow">ing) and (b) the values reflected by the words or actions of people who represent the organization.• Explain" rel="nofollow">in your consumer experience, and analyze the organization’s espoused values and the values reflected by the words or actions of people who represented the organization.• Which clues did you observe about the organization’s deep assumptions?• If you were the HR Manager for the organization, how would you address this contradiction between the organization’s espoused values and the values reflected by the words and actions of people who represent the organization?