Controls at the Bellagio Casino Resort

  1. Focus on three key roles at mainly three levels of authority in the casino – blackjack dealers, pit bosses, and
    the vice president of table games. What types of controls are used for each level or authority? How would you
    characterize the “control strategy” (e.g., tight vs. loose) used over each of these roles? 2. Are any of the control
    systems in place at the Bellagio suitable for firms in other industries? If so, please describe the type of firm and
    which control systems that should be used in it.

Sample Solution