Correspondence

Resources
https://courserooma.capella.edu/bbcswebdav/institution/ENG/ENG3300/160700/Scoring_Guides/discussion_participation_scoring_guide.html
http://campustools.capella.edu/redirect.aspx?linkid=1688
http://biz.yelp.com/support/responding_to_reviews
In this unit's study, you were asked to find an online review. Use that review to respond to the following for this discussion:

Write your first impressions of the review. Do you think it is a fair review? Why or why not? What would make the review stronger? Post a revision, if you feel one is warranted.
If there is a reply to the review from the business, examine it. Is the reply well written? Why or why not? What would you have done differently? Rewrite the reply if you feel it needs to be rewritten. If there is no reply to the review, draft one. What should it include?

Sample Solution