Culture and Accountability
Culture and accountability have recently been blended within organizations due to fear of change or acceptance of the “that is how we have always done it” mentality. After operating the same way for years, a deeper dive into corporate culture combined with accountability has become a necessary focus to determine how these concepts will fit into the equation.
Recommend two improvements or changes to Geico’s total rewards program, assuming employees are unhappy with the current plan.
Review Geico’s total rewards program, and identify how the company has applied a focus on culture and diversity or make at least one suggestion for Geico to consider addressing culture and diversity within its total reward program.
Discuss the benefits of inclusion within the workplace and identify at least one way to break down barriers within the workforce to exceed expectations.
Sample Answer
Part 1: Improvements to Geico’s Total Rewards Program
Assuming employee dissatisfaction, here are two potential improvements:
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Enhanced Flexibility and Work-Life Balance:
- Problem: Many employees, particularly in customer service roles, may experience burnout due to rigid schedules and limited flexibility.
- Improvement:
- Implement more flexible scheduling options, including remote work opportunities where feasible, compressed workweeks, and increased paid time off.
- Introduce programs that support work-life balance, such as subsidized childcare, eldercare resources, and wellness programs that promote physical and mental health.
- Offer more personal time off, and mental health days, without stringent requirements.