What is a data warehouse? What is the difference between an operational database and a marketing database?
What are the tasks associated with database marketing?
Name and describe the types of coupons. Do you agree or disagree that overusing coupons can damage a brand’s image? Explain your answer.
What types of premium programs can companies use? What are the keys to successful premium programs?
Data warehouse
Tasks associated with database marketing
Database marketing is the process of using data to create and manage relationships with customers. It involves using data to identify and target customers, develop marketing campaigns, and measure the results of those campaigns.
Some of the tasks associated with database marketing include:
- Data collection and cleaning
- Data segmentation and analysis
- Campaign development and execution
- Campaign measurement and analysis
Types of coupons
There are many different types of coupons, but some of the most common include:
- Percentage-off coupons: These coupons give the customer a percentage discount on their purchase.
- Dollar-off coupons: These coupons give the customer a dollar discount on their purchase.
- Buy-one-get-one-free coupons: These coupons allow the customer to purchase one item and get another item for free.
- Free shipping coupons: These coupons give the customer free shipping on their purchase.
- Trial coupons: These coupons allow the customer to try a product or service for free.
Overusing coupons and brand image
There is some debate about whether or not overusing coupons can damage a brand's image. Some people believe that overusing coupons can make a brand seem cheap or low-quality. Others believe that overusing coupons can simply devalue the brand's products or services.
However, there is also evidence to suggest that overusing coupons does not necessarily damage a brand's image. For example, a study by Nielsen found that consumers who use coupons are more likely to be loyal to the brands that they use coupons for.
Ultimately, whether or not overusing coupons damages a brand's image depends on a number of factors, such as the type of brand, the target audience, and the way that the coupons are used.
Types of premium programs
There are many different types of premium programs that companies can use. Some of the most common include:
- Loyalty programs: These programs reward customers for their loyalty to the brand. Customers typically earn points for each purchase they make, which can then be redeemed for rewards such as free products, discounts, or exclusive access to events.
- Referral programs: These programs reward customers for referring their friends and family to the brand. Customers typically earn a reward, such as a discount or points, for each referral that they make.
- Product sampling programs: These programs allow customers to try new products for free. Customers typically request samples online or through the mail.
- Sweepstakes and contests: These programs give customers a chance to win prizes, such as cash, products, or trips. Customers typically enter sweepstakes and contests by completing a form or submitting a purchase receipt.
Keys to successful premium programs
The keys to successful premium programs include:
- Targeting the right audience: The program should be designed to appeal to the company's target audience.
- Offering valuable rewards: The rewards should be valuable enough to motivate customers to participate in the program.
- Making it easy to participate: The program should be easy for customers to understand and participate in.
- Tracking and measuring results: The company should track and measure the results of the program to ensure that it is meeting its goals.