Synopsis
A team just landed a major account. Although their boss thinks the team is cohesive, team members’
discussion reveals that the team has serious flaws regardless of its success.
Questions:
What factors do you think are affecting this team’s cohesiveness? Explain.
If you were the team leader, what could you do to bring Fitzgerald into the team more and foster better
relationships among the team members?
As a team member, what would you do? Should the three members of the team confront Fitzgerald with
their concerns? Should they inform Kurt Lansing? Explain your answers.
Sample Solution