What role does labor have in its operations? For instance, how large is the labor force? Who are the employees? Is labor a critical piece of production or does technology do most of the work? -
How well does it think its employee/labor relations is going? Is it meeting its own criteria for "good"? Does it do what it claims in its strategic plan and public professions? What is the evidence that it is or is not? What would it continue or change if it could?
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