Environmental Health

Environmental Health Paper details: Please fin" rel="nofollow">ind the attached task and case studies here with. Task: Priority Presentation You will undertake an overarchin" rel="nofollow">ing prioritisation process for the 12 case studies presented below. You should assume that you are a qualified Environmental Health Practitioner and that you have been presented with all 12 cases on a Monday mornin" rel="nofollow">ing. You are to consider how you would deal with these complain" rel="nofollow">ints and how you would prioritise your response. You should provide a prioritised list givin" rel="nofollow">ing details of your rationale for prioritisin" rel="nofollow">ing your response and highlightin" rel="nofollow">ing the order in" rel="nofollow">in which you would deal with these cases. Your justification of your prioritisation of the 12 case studies is key to this process and you should make this clear by explain" rel="nofollow">inin" rel="nofollow">ing the criteria and the system you used to prioritise the cases. You will need to make assumptions and these should be clearly identified within" rel="nofollow">in your argument. CASE STUDIES FOR PRIORITISATION Case Study 1 - Details Received in" rel="nofollow">in person Name: Mrs Joan Crawford Address: 35 Seaport Lane Seaport Tel: 01235 676754 Regardin" rel="nofollow">ing: The Flyin" rel="nofollow">ing Whistle Public House Seaport Lane Details of complain" rel="nofollow">int Noise from “pop” groups. Customers leavin" rel="nofollow">ing late at night shoutin" rel="nofollow">ing and swearin" rel="nofollow">ing, bangin" rel="nofollow">ing car doors both in" rel="nofollow">in the street and in" rel="nofollow">in the car park. Stereos in" rel="nofollow">in cars blarin" rel="nofollow">ing. Mrs Crawford is very angry and is compilin" rel="nofollow">ing a petition to send to her MP PREMISES FILE NOTES The Flyin" rel="nofollow">ing Whistle Public House 41 Seaport Lane, Seaport Owner: Wutherspleens Inns PLC 42 The Vicarage Bentley Notts Visited premises 6 months ago in" rel="nofollow">in connection with a noise complain" rel="nofollow">int from Mrs Newbiggin" rel="nofollow">in of 33 Seaport Lane re discos on Weds evenin" rel="nofollow">ings. Manager Mr D’Arcy in" rel="nofollow">interviewed who denied that there was any problem. Admitted that DJ holds a session there every Weds evenin" rel="nofollow">ing but assured EHP that music stopped at 10.30pm Visited Mrs Newbiggin" rel="nofollow">in by appoin" rel="nofollow">intment a few days later to make observations between 21.30 and 22.40. No readin" rel="nofollow">ings taken as music barely audible in" rel="nofollow">in front bedroom. Music stopped at 22.32. Agreed with complain" rel="nofollow">inant that not nuisance. NFA unless contacted again" rel="nofollow">in. Recent notification from Mr D’Arcy that now servin" rel="nofollow">ing bar snacks. Case Study 2 Details Received by phone Name: Major Bryn Sutherland OBE Address: The Mansion The Lane Muckfields Tel: 01336 774454 Regardin" rel="nofollow">ing: Mole Farm, The Lane, Muckfields Details of complain" rel="nofollow">int Complain" rel="nofollow">inin" rel="nofollow">ing about cesspool overflowin" rel="nofollow">ing again" rel="nofollow">in. Really fed up PREMISES FILE NOTES Farm owned by local family Mr and Mrs Moore. Activities at the farm have diversified in" rel="nofollow">into pony trekkin" rel="nofollow">ing/outdoors leisure activities, children’s farm and activity centre and B&B. Regular history of sewage from cesspool overflowin" rel="nofollow">ing across The Lane in" rel="nofollow">into the small watercourse (Burnham Brook) No record on file of any risk assessment of the leisure activities Case Study 3 Details Received by Letter Name: Mrs Ferreira Address: 14 The Avenue West Wutherin" rel="nofollow">ing Tel: O1376 276543 Regardin" rel="nofollow">ing: Mexico Petrol Station High Street Wutherin" rel="nofollow">ing Details of complain" rel="nofollow">int Diesel oil leakin" rel="nofollow">ing from diesel tank onto complain" rel="nofollow">inants property PREMISES FILE NOTES Mexico Fillin" rel="nofollow">ing and Service Station Owned By: Freddy Moon (franchisee) 76 Upper Wutherin" rel="nofollow">ingside Wutherin" rel="nofollow">ing Manager John Barford OHS in" rel="nofollow">inspection carried out 19.07.15. Prin" rel="nofollow">incipal activities: petroleum, LPG sales, retail, confectionery, videos, car wash. Number of employees: 7 Premises graded: High Risk Hazards: LPG, Petroleum Spirits, pressure systems Inspectors comments: Fore court lightin" rel="nofollow">ing defective: referred to Petroleum Officer for comment LPG storage: renew signage which was faded Empty LPG cylin" rel="nofollow">inders in" rel="nofollow">in ladies toilets Mobile heater used to heat premises OHS policy and risk assessment need to be updated: COSSH on petroleum LPG storage Security/safety at night Rear diesel filin" rel="nofollow">ing area for HGVs heavily stain" rel="nofollow">ined Premises run down but no immin" rel="nofollow">inent health and safety risks apart from LPG in" rel="nofollow">in female toilets. Improvement notice to be served if LPG not moved in" rel="nofollow">in 24 hours. Informal warnin" rel="nofollow">ing given. See attached letter below Case Study 4 Details: Received by phone Name: Mrs Bates Address: 666 High Road Maltby Tel: not on phone Regardin" rel="nofollow">ing: see below and attached Details of complain" rel="nofollow">int Condensation and mould in" rel="nofollow">in her flat. Son asthmatic and see is frantic that housin" rel="nofollow">ing condition affectin" rel="nofollow">ing her and her child. Wants to be rehoused. PREMISES FILE NOTES The property is a system built high rise tower with 170 x 2 and 3 bed flats origin" rel="nofollow">inally built by Wutherin" rel="nofollow">ing Heights DC in" rel="nofollow">in 1955 to accommodate local people displaced from the slum clearance areas. The block was transferred from the LA along with the other 4 tower blocks on the estate to Chadwick Mutual Housin" rel="nofollow">ing Association. The block is run done and renovation exceeds fin" rel="nofollow">inancial capabilities of the housin" rel="nofollow">ing association. It may be demolished if a suitable fin" rel="nofollow">inance package can be secured. There is a history of fuel poverty due to in" rel="nofollow">inadequate thermal in" rel="nofollow">insulation (SAPS are about 37). Premises history shows lots of EPA Section 82 action by tenants when property was owned by LA and limited response by LA to resolve problems…but these did not work. Housin" rel="nofollow">ing Association unwillin" rel="nofollow">ing to do any works until can secure monies for refurbishment or demolition. FAX Wutherin" rel="nofollow">ing Tenants Rights To: Environmental Health From: Ivor Y. Cullen Re 666 High Road Mrs Bates has complain" rel="nofollow">ined to us about a serious problem, which is affectin" rel="nofollow">ing her and her son’s health. The problem is of condensation throughout her flat and although some min" rel="nofollow">inor works have been done to improve ventilation, there is no change in" rel="nofollow">in the in" rel="nofollow">incidence of mould and fungal growths in" rel="nofollow">in the external walls and around the win" rel="nofollow">indows in" rel="nofollow">in her flat The problem is causin" rel="nofollow">ing her serious health problems. Mrs Bates’ son is missin" rel="nofollow">ing school and is on medication for asthma. If you or the L/L do not respond to the situation we will appoin" rel="nofollow">int an in" rel="nofollow">independent EHP to in" rel="nofollow">inspect the flat to consider whether: There is a statutory nuisance present Whether private action should be in" rel="nofollow">instigated on the tenants behalf again" rel="nofollow">inst the L/L Whether proceedin" rel="nofollow">ings should be commenced again" rel="nofollow">inst the LA for failure to action conditions prejudicial to health under Section 79 EPA We expect to see urgent action taken. Case Study 5 Details Received in" rel="nofollow">in person Name: Mrs Ryan Address: Flat 6 (top floor) 59 Raleigh Avenue Wutherin" rel="nofollow">ing Tel: Regardin" rel="nofollow">ing: see below Details of complain" rel="nofollow">int Roof leakin" rel="nofollow">ing in" rel="nofollow">into bedroom and kitchen. L/L will not do anythin" rel="nofollow">ing, please contact urgently PREMISES FILE NOTES Owner Max Rent Ltd c/c Charge a Lot Accountants, Cheapside, Seaport The property is a 19th century 4 storey HMO with 8 bedsits sharin" rel="nofollow">ing facilities and 1 self contain" rel="nofollow">ined basement flat. Majority of tenants on housin" rel="nofollow">ing benefit and in" rel="nofollow">income support. Regular history of neglect e.g.rubbish blockin" rel="nofollow">ing Fire Escape and hallway, accumulations in" rel="nofollow">in rear garden and in" rel="nofollow">in light well. Last in" rel="nofollow">inspected in" rel="nofollow">in 2013 when works in" rel="nofollow">in default carried out in" rel="nofollow">in respect of emergency notice for leakin" rel="nofollow">ing roof (patch and mend) Case Study 6 Details Received by letter Name: Mr Haynes Address: 21c Alpha Street. Onslow Tel: Regardin" rel="nofollow">ing: Details of complain" rel="nofollow">int FAX • To: Environmental Health From Dr Brown (Onslow Surgery) CC: Director of Public Health (Wutherin" rel="nofollow">ing PCT) My patient Mr Haynes consulted me this mornin" rel="nofollow">ing in" rel="nofollow">in a highly distressed state complain" rel="nofollow">inin" rel="nofollow">ing of red bites all over his body. He in" rel="nofollow">informs me he recently took up residence at the above address. On examin" rel="nofollow">ination I thin" rel="nofollow">ink we have a case of parasites, possibly bed bugs. Mr Haynes says he has not seen anythin" rel="nofollow">ing until he turned the mattress over when he saw lots of thin" rel="nofollow">ings like brown ladybirds disappear in" rel="nofollow">into the mattress. He is highly distressed, can you in" rel="nofollow">investigate. PREMISES FILE NOTES Owner Max Rent Ltd c/c Charge a Lot Accountants, Cheapside, Seaport History of neglect. Premises used to house refugees and homeless households on a short term basis. Last in" rel="nofollow">inspected in" rel="nofollow">in June of last year for blocked drain" rel="nofollow">ins. Premises not registered. Case Study 7 Details Received by phone Name: Richard Compton Address: 48, Maltby Drive. Bilgeham Tel: 0130 43972 Regardin" rel="nofollow">ing:‘ Speedy Fit Tyre Company. ‘ 2 High Street, Bilgeham Details of complain" rel="nofollow">int Mr Compton was havin" rel="nofollow">ing a tyre replaced when rackin" rel="nofollow">ing in" rel="nofollow">in the service bay collapsed. No one in" rel="nofollow">injured, but Mr Compton shaken up. Manager climbin" rel="nofollow">ing over rackin" rel="nofollow">ing to contin" rel="nofollow">inue servin" rel="nofollow">ing customers. Can EHO please visit. PREMISES FILE NOTES 2 High Street, Bilgeham Premises occupied by Speedy Fit Tyre Company Limited, 2 High Street, Bilgeham. Manager and owner Mr Geoff Haynes. Health and Safety in" rel="nofollow">inspection carried out on 19/4/2013 No. of employees: 3 Premises graded: medium risk Hazards: Pressure system, rackin" rel="nofollow">ing, weldin" rel="nofollow">ing Inspectors comments: 1. PPE required for fitters; Gloves to prevent contact dermatitis from synthetic oils and rubbers. Full face masks for use when weldin" rel="nofollow">ing. 2. Health and Safety policy not required but some in" rel="nofollow">information for employees on hazards required. 3. Improve storage of tyres, additional stock now bein" rel="nofollow">ing carried which is overwhelmin" rel="nofollow">ing the storage system. Additional rackin" rel="nofollow">ing required plus overhaul of existin" rel="nofollow">ing rackin" rel="nofollow">ing e.g. check fixin" rel="nofollow">ing to walls and ceilin" rel="nofollow">ings etc. and load limits. All poin" rel="nofollow">ints dealt with in" rel="nofollow">informally. Case Study 8 Details Received in" rel="nofollow">in person Name: Mrs Richardson Address: 42, Hill Side. Chadwick Tel: 0130 24575 Regardin" rel="nofollow">ing: ‘Annie’s Bakery.’ 10 Cheapside, Chadwick Details of complain" rel="nofollow">int Metal bolt in" rel="nofollow">inside wholemeal loaf of bread – loaf in" rel="nofollow">in office freezer. Tag no. 0103670/a Mrs Richardson not happy with conditions in" rel="nofollow">in the shop either. Want formal action taken. PREMISES FILE NOTES Premises: Annie’s Bakeries (Chadwick) Ltd 10 Cheapside, Chadwick Tel: 0130 49368 Proprietor: Annie’s Bakeries (UK) Ltd Reg. Office Units 1 – 10 Redhill Tradin" rel="nofollow">ing Estate, Harmondsbury Tel: 0190 48593 Annie’s Bakery serves bread, pastries and snack foods produced by it’s own central manufacturin" rel="nofollow">ing site at Harmondsbury. The retail premises is supplied with fresh produce daily and cooks freshly made pies on a daily basis for take away sale. Food Hygiene Inspection Sheet and hazard ratin" rel="nofollow">ing sheet attached. Authorised Officers Comments: Food Hygiene train" rel="nofollow">inin" rel="nofollow">ing arranged for servery staff. Min" rel="nofollow">inor repairs required to shop floor. Heatin" rel="nofollow">ing and servin" rel="nofollow">ing arrangements for pies/pasty’s etc in" rel="nofollow">inadequate – poor temperature control and potential for cross contamin" rel="nofollow">ination with raw sausages. Storage arrangements for deliveries poor as potential for contamin" rel="nofollow">ination as frequently left outside shop before it opens. Case Study 9 Details Received by phone Name: Robin" rel="nofollow">in Cook Address: 18 Brynport Road. Onslow Tel: 0130 49616 Regardin" rel="nofollow">ing: New Thai House Restaurant. 10 Main" rel="nofollow">in Street, Onslow Details of complain" rel="nofollow">int Mr Cook saw bowls of cooked rice in" rel="nofollow">in water bein" rel="nofollow">ing stored outside in" rel="nofollow">in rear yard, uncovered, on the refuse bin" rel="nofollow">ins. EHO please visit. PREMISES FILE NOTES 10 Main" rel="nofollow">in Street, Chadwick New Thai House Restaurant Owner: Mr C. Lee, 10 Main" rel="nofollow">in Street, Onslow The premises is a small terraced shop with flats above. It is a family run restaurant servin" rel="nofollow">ing meals for consumption on the premises and take away. See food hygiene sheets attached. Inspectors comments: 1st in" rel="nofollow">inspection, opened 2 months ago: Language a problem, no train" rel="nofollow">inin" rel="nofollow">ing for basic food handlin" rel="nofollow">ing skills e.g. Mr and Mrs Lee. Premises dilapidated, in" rel="nofollow">inadequate storage. Possibly a cockroach in" rel="nofollow">infestation – traps left All food fried/boiled which reduces some risks but works required to provide: 1. New preparation surfaces 2. Washable preparation overalls 3. More chilled storage 4. Additional storage 5. Train" rel="nofollow">inin" rel="nofollow">ing Improvement Notice served for items 1, 3, & 4. Case Study 10 Details Received by fax Name: Dr Brown Address: South Side Community Centre – see fax attached Tel: 0130 685323 Regardin" rel="nofollow">ing: Food poisonin" rel="nofollow">ing outbreak Details of complain" rel="nofollow">int 2 patients confirmed Salmonella, phage type not yet confirmed – tests yet to complete at Chadwick General Hospital Labs – results in" rel="nofollow">in next 48 hours. Both patients ate cold buffet at Bryn Cricket Club AGM at Chadwick Valley National Sports Centre 2 days ago. Patient 1 – Lisa Spice, food handler at TFI Saturday’s, Departure Lounge, Chadwick Int Airport. Address 43, Smithson Drive, Chadwick 0130 56743 Patient 2 – Bernard Hardy, address 13, France Road, Chadwick 0130 48593, Bryn Cricket Club Secretary. Apparently about 80 people attended function and ate buffet supplied by the contract caterers at the National Sports Centre, other suspected to have been affected. PREMISES FILE NOTES None Case Study 11 Details Received by phone Name: Mr Fin" rel="nofollow">innegan Address: 17 The Hole Seaport Tel: 01253 345476 Regardin" rel="nofollow">ing: Ware House Warehousin" rel="nofollow">ing The Hole Seaport Details of complain" rel="nofollow">int Saw 16 year old drivin" rel="nofollow">ing fork lift truck on the road. Driver was weavin" rel="nofollow">ing about all over the place and is worried that will damage his car or have an accident PREMISES FILE NOTES Premises stores win" rel="nofollow">indscreens for cars and sends them around the world. Huge area of rackin" rel="nofollow">ing and lots of different FLTs and order pickers. Noted that use petrol, and LPG powered FLTs Last in" rel="nofollow">inspection 2013 High Risk: Hazards from FLTs, Manual Handlin" rel="nofollow">ing, COSSH from packagin" rel="nofollow">ing materials, storage of LPG and petroleum spirits Issues found were overloadin" rel="nofollow">ing of rackin" rel="nofollow">ing (Improvement notice served) Risk Assessments for movin" rel="nofollow">ing and handlin" rel="nofollow">ing poor…advice given LPG storage poorly sited…..confirmed that they would redesign site in" rel="nofollow">in new year (2013) with view to movin" rel="nofollow">ing LPG storage. Case Study 12 Details Received by phone Name: Mr T. Blair Address: 10 The Downin" rel="nofollow">ing Wutherin" rel="nofollow">ing Tel: Not given Regardin" rel="nofollow">ing: Went to a tyre and exhaust fitter with his young children (4 in" rel="nofollow">in number) and was worried about the fact that the operatives were weldin" rel="nofollow">ing whilst smokin" rel="nofollow">ing cigarettes and that weldin" rel="nofollow">ing the bottom of boot where petrol is stored. Also worried about tyre fittin" rel="nofollow">ing bay where seems to be very hazardous process and bits fly off everywhere Details of complain" rel="nofollow">int Quick Fit Fitters 123 The Hyde Wutherin" rel="nofollow">ing PREMISES FILE NOTES National chain" rel="nofollow">in, but older and smaller converted premises. Last visit revealed issues with guardin" rel="nofollow">ing to tyre fittin" rel="nofollow">ing equipment, Poor storage of exhausts along with issues of manual handlin" rel="nofollow">ing of tyres and exhausts. Poor storage of chemicals. Improvement notice served but all matters complied with on return. Due for re-in" rel="nofollow">inspection every 3 years.