Establishing a self-directed recovery relationships

1 What are the values and attitudes? 2 What client rights should you respect? 3 What can mental health workers do to manage their own values and attitudes? 4 Explain why it is necessary to be aware of your personal values and attitudes when working with clients with mental health issues. Activity 3 1 How can community service employees respect the client’s rights to personal choice and independence? 2 How can you demonstrate consideration and respect for the important contribution to the recovery process that the following make? The person’s other relationships. Their life events. Their culture. Their activities. Activity 4 How can you establish and maintain a safe, positive working relationship and environment? Activity 5 1 List some unacceptable power dynamics that may be prevalent. 2 What are some of the ways to elicit empowerment when liaising with treatment providers? Provide an example. Activity 6 1 What are the characteristics that help build rapport and enhance communication? 2 Choose one of the above-listed characteristics and explain it in detail, providing examples. 3 Explain the use of active listening in terms of interacting with a person showing warmth, openness, care, and authenticity. 4 Explain the use of effective questioning in terms of interacting with a person showing warmth, openness, care, and authenticity. (300 words) 5 Explain three communication techniques workers can use to build working relationships with clients based on shared understandings. Include an example of how workers can demonstrate each of these techniques. Activity 7 1 Why is it important to use a person’s preferred language, understandings, analogies and concepts about their experience? 2 When would it be appropriate to employ an interpreter? 3 List 10 things that an immigrant or refugee might be experiencing when they come to Australia. Activity 8 1 In adjusting communication strategies to meet cultural preferences, what are the three key things that community workers need to do when exchanging information with clients from diverse cultural backgrounds? 2 When working with interpreters, what should community workers consider? 3 How can workers provide information to culturally and linguistically diverse clients (CALD)? What factors should they take into account? Activity 9 1 Clarify role expectations in terms of client and employee rights and responsibilities.words) 2 List three ways workers can explain client rights and responsibilities to their clients. 3 In defining appropriate relationship guidelines, state what professional boundaries are and list some examples of these. Activity 10 1 How can a community service provider invite a person to tell their story? 2 How should a community service provider respond appropriately to clarify aspects of the story and the person’s understanding of their experience? 3 What are open and closed questions? Provide three examples of each. 4 How can stories facilitate healing? 5 When might this form of therapy (storytelling) not be useful? (50–100 words) Activity 11 1 What are some helpful comments that a community service provider might make in responding to a person in a manner that reflects an appreciation of their situation? (50–100 words) 2 What are reflective skills and some techniques that you can use to incorporate them in responding to people in a reflective manner? 3 What are some ways in which a community service provider can foster respect? 4 What are some ways in which a community service provider can demonstrate that they respect the person’s rights? 5 What are some ways in which a community service provider can promote dignity? 6 How can a community service provider promote hope and belief in a person’s recovery? Activity 12 1 How can a mental health diagnosis have an impact on a person’s life and sense of self? 2 What are some of the major impacts of mental illness on a person’s life and sense of self? List these and provide examples for each. (150 words) 3 What can a community service worker do to encourage a person to develop and maintain healthy self-esteem? (50–100 words) 4 Why might a person choose not to disclose their mental health illness? Activity 13 1 How can a community service worker establish eligibility and priority for service? 2 When and why should a client be referred? 3 Explain the difference between assisting clients to contact other agencies or services through passive, facilitated and active referral. What factors should be considered when deciding on which type of referral is most appropriate? 4 State the six steps involved in the referral process. Activity 14 1 What are some examples of different experiences, understandings, and meanings a client may have? 2 Why is it important to work within the context of the client’s experiences? 3 Keeping in mind that each client will have different experiences, understandings, and meanings; consider the following scenario and suggest how a worker may conduct work in this context. A client is suffering from agoraphobia and is unable to leave their home in order to visit a mental health worker. What could a worker do in this instance? Activity 15 1 What types of services might clients require information about? 2 What is the importance of currency, relevancy, and accuracy when it comes to information sharing about organizations, programs, services and support available to clients? Activity 16 1 Define recovery. 2 What is recovery orientated practice? 3 What are the underpinning values and philosophy of the mental health sector? (25–50 words) 4 What are person-centered approaches to recovery? 5 What are family-centered approaches to recovery? 6 What are the six principles of supported employment? Activity 17 1 List some of the major services and organizations required to establish a recovery orientated collaboration. (25–50 words) 2 Select one of the listed services or organizations and provide an overview of the service. (50–100 words) Activity 18 1 List and explain the dimensions which demonstrate readiness to develop activities to support a recovery plan. 2 State and outline the activities that facilitate the development of readiness for rehabilitation activities. Activity 19 1 What are the key elements in implementing an effective client service plan? 2 List some of the potential service plan goals. 3 What are some of the basic principles that should be taken into account when setting realistic goals? Activity 20 1 List some of the more critical consumer (or client) roles and responsibilities. 2 List some of the more critical worker roles and responsibilities. Activity 21 1 What is the aim of documentation and why is mental health care especially dependent on good clinical documentation? 2 What must a recovery plan report contain and what should it be based on? 3 What are some of the more common reporting requirements in relation to assessment and planning processes? 4 Explain the importance of confidentiality in the mental health industry? (150 words) Question 3 Provide an overview of the historical, current and emerging models of understanding mental illness in Australia and internationally.                                                                                                                                                                                                                                                                                                                    

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