Factors that contribute to the capacity of an emergency room

1. Describe some factors that contribute to the capacity of an emergency room, as measured by the number of patients served per day. Use at least two unique references. Length: 4-5 paragraphs. 
2. What are the three steps in designing process layouts? Use at least two unique references. Length: 4-5 paragraphs.
3. What are the characteristics of self-managed teams? Use at least two unique references. Length: 4-5 paragraphs. 
4. Describe advantages and disadvantages of periodic review systems. Use at least two unique references

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