http://www.pressganey.com/resources/videoltom-lee-tedmed-2015 Watch the above video and then write: What is Dr Lee's message about healthcare?
2) http://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities/ExerciseHumanFactors.aspx Conduct the Human Factors exercise described above. Write about your experience.
http://www. ihi.org /education/I HI OpenSchool/resources/Pages/Activities/TonyDiGioiaOnShadowing .aspx 3) Watch the video on patient shadowing then answer: What is the goal of patient shadowing? How does it help healthcare providers improve the quality of the care they provide?
4) https://www.healthcatalyst.com/how-cleveland-clinic-improve-patient-satisfaction-scores-data-analytics READ above article and then WRITE about how the Cleveland
Sample Solution