"Hourly-block and standard patient scheduling systems at two private hospitals in Alexandria"

After reading the paper "Hourly-block and standard patient scheduling systems at two private hospitals in Alexandria", answer the following; 1. Which hospital uses the hourly block appointment system and what is the block size? (you will find the answer in the methodology) 2. For new cases, which system provides less waiting time? (you will find the answer in table1) 3. For the hospital using the hourly block appointment system, how could this system be modified without increasing the physician idle time? 4. For hospital A, give two suggestions to reduce the access time.                                                          

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