Discuss how a company can successfully manage customer relations.
Sample Solution
1. Monitor customer feedback regularly: Regularly monitoring customer feedback can help a company better understand their customers needs and wants. This could include actively engaging with customers on social media, responding to surveys or conducting focus groups.
2. Personalize the experience: Companies should strive to make each customer feel special by personalizing their interactions with them whenever possible. This could mean sending personalized emails or addressing individual concerns in a timely manner.